Sony STR-DE335 Receiver Logo

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DONTEZ DENNIS Posted on Mar 29, 2007
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Help please something is wrong with my receiver

I keep getting the phrase "protect" on my receiver screen. . . how do i fix this? is there some kind of reset switch button i can flip? . . . please let me know at your earliest convienance thank you . . . dtlogic

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  • Master 944 Answers
  • Posted on Mar 29, 2007
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Joined: Feb 13, 2007
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Here is the link to the manual if you need it; http://esupport.sony.com/US/perl/model-documents.pl?mdl=STRDE335&LOC=3 Reset is described on page 10 couldnt see anything about the "protect" message, but maybe this solves it Hope it helps, please post again if not :)

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I have a sherwood rd-6513 it keeps shutting off straight after turning on. How can I fix this?

Hi
Its in protection mode ..
check your speakers cables first
if is all OK
then the receiver needs to be serviced the power supply section has a damaged parts or re-soldering the points again , but mostly damaged parts due to age of the device.
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I don't think you can fix it, unless you're skilled with electronics. Possibility that something has occurred internally with a circuit board etc so the system shuts down in order to protect itself from catching on fire etc. Get it services. Might not be too bad of an issue, but certainly not a bypass.
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When playing dvd or or on video 3 playing a directv movie. Receiver keeps shutting off and the screen says protect. Seems to do it when the movie scene gets loud.

check your wires if there not touching behind the speakers and receiver. when it says protect this means something is shorting out or crossing over. one other thing it may be is if a speaker is starting to go bad. (please rate)
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How to copy a phrase from web to the another place

Highlight the text, picture etc from the web you need. on your keyboard press "Ctrl" + "c" together.

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It's unlikely you can. Most hifi shops can though.

If you're still reading, open it up, and look for a switch of some kind. It may not even exist, but I'd say it's the best thing to look for when doing something considered mediocre at hifi shops (if it was difficult and interesting, they wouldn't find it so boring). Maybe it's a button. It will probably be labelled protection or reset or something similar.

So, look for a switch, or something similar. I have no idea where it would be because I've never dismantled such a thing. The other option (if you haven't done so already) is unplug it from the power and leave it for a while (overnight may be the best bet). This may fix it for you, and it's easier than undoing all those screws.
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it will probably more than likely be a problem with either a speaker being loose or a bare wire someplace in the wiring
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If your amplifier goes into the protection, there's really something wrong. There are different kind of protections but usually that circuit does see a DC voltage on your speakeroutput.
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The receiver has gone into a protect mode because something is wrong and it shuts down to prevent further damage. Could be a power supply or output amp issue.
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I don't know if you ever received a solution to your problem, but you might try taking the batteries out and putting them back in again. If this doesn't resolve the problem, I would take the unit back to the store where you purchased it. If this helps, please give me an appropriate rating and thanks for using FixYa.
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