Question about Brother MFC 420CN All-In-One InkJet Printer

2 Answers

Brother printer jams all the time

My NEW Brother MFC all in one printer jams everytime I try and print something out. This just started today. The paper seems to be loading crooked. On corner goes in perfect but the other corner doesn't. I have cleared the jam each time but it keeps on jamming. The machine has gone thru a cleaning cycle and I have made sure the paper is in the tray correctly--not to tight against the back of the tray, etc. Can any one help? Thanks email [email protected]

Posted by Lu ANn Ward on

  • ajsisco Feb 26, 2009

    I have a model mfc3360 and the paper keeps jamming no matter how I correct it. I used to clear the paper and it always worked again. this time it will not the part that slides across the back keeps tearing the paper and it jams.

×

Ad

2 Answers

Anonymous

Great solution here,i was having the exact same problem to the point where i was going to send it back.When you select your paper under general setup on your printer,glossy,plain,inkjet.you must also select the same,glossy,plain,inkjet under printing preferences when you select what printer your going to use.

Posted on Apr 06, 2007

Ad

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 64 Answers

Be sure the paper tray is not over full and maybe even fan the paper before loading. Check all the corners that hold the paper as they are usually adjustable for different paper sizes and sometimes move or become unattached. The paper must lay flat and snugly in all places in the tray to load properly.

Posted on Mar 28, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

MFC-J435w when trying to print I get error 5A Help?????

buy a new one. there is no repair for print heads. and don't use refill inks.
not good for print heads
2helpful
1answer

I have a brother mfc 7420 and every time I print it tells me paper jam, I pull the paper tray out fix the paper push start it tells me paper then I have to pull out the cartridge and pull out the paper...

Sounds like there is something in the paper track that's causing this to jam. Its not always easy to get small particles cleared just by removing the jammed paper.

This may not help everyone that I send it to, but it is worth a try.
I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press
the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer.
The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud
0helpful
1answer

HOW DO I PRINT ENVELOPES ON A BROTHER MFC-465CN PRINTER? SCREEN TELLS ME THERE IS A PAPER JAM WHEN THERE'S ONLY ONE ENVELOPE IN THE TRAY.

my brother mfc 7860 tells me i have a jam when i print envelopes only- there is no jam and will print the next 'page' fine- have to turn it on and off 4-5 times to get it to print one- any ideas anyone???
0helpful
1answer

Paper jams??

click here to download yor required drivers
0helpful
1answer

Brother mfc-420cn printer envelope jam

If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it
5helpful
1answer

Mfc-7420 Black Line horizontal across paper in 3 places

try moving the small blue slider on top of the drum cartridge side to side 10 times.
1helpful
1answer

Error 50 after jammed paper on brother MFC-240c

I had this too, I had to open the back of the machine, it is meant to open and pull out and clear the jam (pull out the crinkled paper) but everytime I tried to print again it kept saying that it still had the jam, I opened and closed it several times and it did not seem to register that I HAD CLEARED THE JAM, so what I did was unplug it from the wall and then plug it back in and then it was fine. I wonder if this is AN ACTUAL DEFECT with this machine, if ater a paper jam it cannot detect that it has been resolved without having to unplug it and plug it back in, HOPE THIS WORKS FOR YOU.
0helpful
1answer

Get paper jam error on Brother MFC 5840CN

are you using brother oem ink? generic ink gives lots of problems
1helpful
1answer

Paper Jam

Seems you have a dusty roller in the feed mechanism. try cleaning off the roller with some windex (or equivalent) on a towel.
22helpful
4answers

"Unable to Print 50" BROTHER MFC-440CN

my brother mfc-440cn printer says, "unable to print 51" on the screeen after if off (which it woudn't let me do. I had to unplug it. It just won't work.
Not finding what you are looking for?
Brother MFC 420CN All-In-One InkJet Printer Logo

1,451 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Ekse

Level 3 Expert

13435 Answers

Cindy Wells

Level 3 Expert

6370 Answers

k24674

Level 3 Expert

8092 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...