Question about HP Compaq FP 7317 17" Flat Panel LCD Monitor

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Compaq FP 7317

Compaq FP7317 monitor is dark. Can see very faint image on the screen. Tested with two computers - isolated to the monitor, the video card is good. Suspect backlight inverter. Questions: 1. Is this the most common solution to this problem, or should I be checking something else? 2. If the inverter is bad, can the part even be replaced? If so, where can I get it? Thanks, dzimmer

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  • Dan Zimmermann Mar 28, 2007

    Hi Shayna. Thank you for the response. I didn't provide all my troubleshooting details. You are correct that it could be the brightness, but not in this case. The monitor is dark at boot. When I unplug it and plug it back in, the screen flashes on for a split second and then goes off. Every now and then it will come on and stay on, but goes off after a reboot. The brightness looks good when it's on. I also reset the monitor with the Auto feature.

  • rolinda Nov 03, 2007

    Monitor won't stay on.



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To close this thread, I just wanted to let you know that I decided to replace my monitor. I'm about 99.9% certain that the inverter is bad. After searching numerous sources including HP, I concluded that the required parts are not sold to the public. The inverter is a common failure in LCD monitors, so buying a used monitor for parts wasn't a good idea. Since I had to buy a new monitor, I decided to upgrade to a 20". I'm disappointed that my monitor only lasted 2 1/2 years, but maybe that's the norm these days. For what it's worth, the inverter board on my IBM Thinkpad went out about 3 years ago after nearly 5 years of service. IBM sold the circuit board for about $30. I replaced it myself and saved my $4,000 (at that time) laptop. I will never again buy a Compaq computer or monitor - too many quality issues with my desktop and laptop (R3000), and HP doesn't sell internal parts to consumers. If something breaks, good luck fixing it. What could be an inexpensive repair, turns into an expensive replacement. Thanks again for your kind assistance. Best regards, dzimmer

Posted on Mar 31, 2007


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I'm not sure about the inverter part of this but have you checked the menu options on the monitor itself to be sure the brightness and contrast haven't gotten messed up? Sometimes as a monitor gets older it requires more brightness to look the same.

Posted on Mar 28, 2007


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