Recently, whenever I try to print, the scanner goes crazy. It appears to be "stuttering" although I am not even trying to use the scanner feature. We have unplugged it, re-installed it, you name it but cannot figure out what is making the scanner act up. It appears to start to scan and makes it about 2 inches and goes back- over and over and over. It will not stop until you unplug it. As I said, I am not even trying to use the scanner feature. It will make a copy directly from the glass so things are functioning.
Firmware problem with unit or a stuck keyboard. This is commomn on the PSC series which includes full scanner head failure. Unplug unit from computer to see if it will do it with no cominication to PC.
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The motor that pushes the scanner for faxes and scanner has finally given up (or a gear broke)... Most only have a 2 year lifecycle. HP has designed it that way. I used to work for HP All in One.. whenever someone would call in for that issues, the document we used ALWAYS (for all units) said "replace" :(