My easyshare kodak camera was dropped and the lens would not retract or fully extend. My husband opened the camera to fix it. He realigned the lens so that now it is retracted. However now when I turn on the camera I have a blue screen with the prompt "Date and time have been reset and two options 1. set date and time 2. Cancel. The ok button does nothing and I can't move down or up on the options.
My Kodak camere was really not dropped. I put in new batteries and the camera only gives me one shot and I have to turn it off and try again. I can plug the camera into a charge cord and I can take all the pictures I want. Is it possible the 2 batteries are not enough to power the camera
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Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right.
I had a friend that ran into the same problem, but his solution is not what I would recommend but it did work for him. He used sewing machine oil and applied a tiny amount less than a drop to the crevice of the camera body and the outer lens housing, his was stuck in the retracted position, and he got it going again without a problem.
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned. Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal. More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
Sounds like we have the same problem but mine says lens error 221,0,0,0 and my daughter dropped mine. If i dont get an answer soon, im sending my in for repair, it will only cost me $50.00. Here is the website incase you want to fix yours :) WWW.Kodak.com and just click on the repairs and services. Good Luck!!