SanDisk Sansa e270 MP3 Player Logo

Question about SanDisk Sansa e270 MP3 Player

5 Answers

Earphones stop working

Hi there, I have a Sansa e280 that I am experiencing some problems with. Every now and then one of the earphones (randomly left or right it seems) will just drop out and I can only hear through one speaker. Skipping to the next song fixes it and I can then hear through both again, or sometimes if you leave the song it goes a little scratchy and then comes back. It is not the headphones since I have tried others. I am also running the latest firmware as of the 28/03/2007. I was just wondering if anyone else has experienced a similar problem, or perhaps I have just received a defective unit. Your comments are appreciated. Mat.

Posted by Mathew Pink on

  • Mathew Pink Apr 07, 2007

    I have 'fixed' this. I was using custom settings for the equaliser. Changing to the predefined 'Rock' setting has eliminated this issue.

    However, I still do not know if it is an issue with just my player or other Sansa's out there....

×

5 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had this very problem. The Sansa worked great for over 1 year, but then I started getting some dropping out of sound on the left side. Today I went to an electronic shop and they opened up the unit. There was a small crack in the solder of the earphone jack on one side. So the electrician just used a fine point solder and fixed that, then strengthened the other solder points of the jack to make sure it won't happen again... I hooked in the earphones....and it is PERFECT again!!!! So, don't lose hope...just take it in to a decent electronics shop and they will most likely be able to fix your problem. And he only took around US$10 for the job. Beats buying a new player...

Posted on Sep 05, 2007

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I also have this problem, i can "fix" it by skipping to the next track

Posted on Sep 06, 2007

Ad

Anonymous

I know what your goin through but my problem is similar my mp3 worked fine for 3 months now my head phones work on only the right side and on top that sometimes my right headphones don't work on either side and I got to put it in a certain type of way to get it working on only the right I know it ain't the head phones because both sides work on my cd player other than this nothing else is wrong with it so if you guys got soulutions then I'll be open minded to them but just help.

Posted on Aug 12, 2007

Anonymous

Try the new firmware or check if the earphones plug is not loose

Posted on Apr 24, 2007

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I'm having a similar problem as of today. I was walking on a treadmill and my arm accidentally knocked the cord of the headphones and the player swooped down but was still hanging from my headphones that were connected to my ears. I found out after that I couldn't hear through my left earphone. So, I tried different headphones and all were the same. I have found that plugging them in barely so that the plug is hanging about halfway out proves to work both sides, but that seems kind of useless since they won't be able to stay in. Before this, nothing was wrong with them... which could mean my problem is not related to yours whatsoever, but i was kind of frustrated when the technical support told me it wasn't under "normal usage"...

Posted on Mar 29, 2007

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Only one of my earphones work for my mp3 player

Make sure that you've pushed the earphone plug all the way in. Some Sansa players have very tight earphone jacks. If that doesn't work, it's likely that the player is broken.
2helpful
2answers

No sound from radio on sansa clip. mp3 playing still works fine.

Did you accidently pause radio. put sansa in radio mode and push the play/pause button.
0helpful
1answer

Sound from 1 side only!

your ear input female jack is stripped try another new pair of earphones if not you may have to take it in for service.
2helpful
4answers

Left side of earphones don't work

I have the same problem as well. you just have to take the headphones out, and not put them in all the way. just put them in partway, wait until you can hear out of both.
2helpful
1answer

I can only hear out of one headphone. I replaced the headphones and the problem still exists

Hi
does both of the earphones are new?
make sure you plugged the earphones properly .
If the earphones are new and connected properly then the problem is in the player connector and you probably have to take it to be fixed or even more simple buy new one.

0helpful
1answer

Sansa earphones

first try using different headphones, if the problem isn't with the headphones then it's the mp3 you'll probably have to send it in to get it fixed.
0helpful
1answer

Only one side of my earphones work. I have tried several other earphones and when plugged into my sansa mp3 player that one side still does not work?

Headphone jack repair
· http://www.pcpages.com/thebishop/nomadfix/
· http://www.instructables.com/id/Zen-Micro-Headphone-Jack-Fix/
· http://www.noboundrees.com/micro_fix/
0helpful
1answer

Sound Only Comes Out Of The Right Earphone

If its less than 1 year old, have it replaced. Its a loose connection on the circuit board. SanDisk Technical Support 1-866-726-3475 Best of Luck.
Not finding what you are looking for?

101 views

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Steve Nordquist
Steve Nordquist

Level 3 Expert

982 Answers

W.L.

Level 3 Expert

2511 Answers

Alexander

Level 2 Expert

171 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...