My mouse pointer is stuck on my log in screen

could be a memory problem word takes a lot of memory up on your computer , you could try resetting the pointer on the computer also

Hello there.

I recommend doing the following:

1) Shut down the computer (you can hold down the power button on the front of the computer base unit or laptop power button for a few seconds instead of using the mouse)
2) Unplug the mouse base station.
3) Plug the mouse base station in again
4) Turn on the computer and let it start up as normal.
5) Watch for any system messages appearing, like found new hardware.

These steps will verify that there is not a problem with the mouse's base station plugged into the computer. Another thing to check is if the mouse requires batteries, this is often overlooked.

If after doing this there is still no pointer registered, i would suggest trying the mouse in another computer, and if possible trying a different mouse on the same computer.

If the mouse works on another computer then it could be a software problem, which we can help you with.

If the mouse doesn't work on another computer, but a different mouse works fine on the same computer, then im afraid your mouse has to be replaced.

Please post back after trying the above steps and let us know. Telling us which mouse you have exactly will futher help.
Hope this helps.

it is probably time to replace your mouse

sounds like a mouse issue,

wireless mouse replace the battries and resync with the module,

non wireles mouse ensure its plugged in...

if those dont work its most likely internal to the mouse and needs to be replaced.

IT SOUNDS LIKE YOU HAVE MAY HAVE DRIVERS OR IRQ THAT ARE CONFLICTING, TRY UNINSTALLING THE DRIVERS FOR YOUR WIRELESS MOUSE, AND REINSTALLING THEM, MAKE SURE THE WIRELESS MOUSE IS UNHOOKED BEFORE YOU REINSTALL THE DRIVERS.

You might think about a USB hub for all your USB devices. ps2 port is more or less dedicated for mouse, which is why your mouse pointer is stuck in the middle of the screen. Go ahead and get an externally powered USB Hub to power other USB devices. To answer, ps2 for mouse needs just a mouse, not USB device.

Most Bluetooth keyboards and mice are just Plug-n-Play and does not require any driver installation. You need to isolate the problem, please follow the steps below:

1. Make sure that the wireless adapter of your wireless KB and mouse is properly connected to the USB port of the computer.

2. Make sure that the USB ports of your computer are working.

3. Use fresh batteries for the KB and mouse.

4. After connecting the wireless dongle to the computer, turn on your KB and mouse (there should be an ON/OFF switch underneath).

5. Briefly press the connect button on the wireless dongle and then hold down the connect button underneath the mouse for five seconds and then release it.

6. Do the same steps for the KB.

Have a good day!

Thanks! I fixed the problem by installing a USB mouse and using fn+f9. That unlocked the mouse so I could use the pointer leaving just the keyboard problem. I then tried reconnecting the wireless keyboard (by using the button on the receiver and under the keyboard) Hey Presto!!

What o/s are you using? If Vista(and your mouse works) you can access the onscreen keyboard to log into your computer and access the utility to reconnect your keyboard.

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud