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If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button.
If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number.
If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Have you checked that you can get a dial tone?
Can you recieve fax's?.
If no dial tone then check that you have the telephone cord plugged into the line jack on the back of the fax machine and not the tel or ext sockets.May be a telstra problem so plug another phone into the wall socket to see if you can dial out.
Also make sure that the fax is set to pulse dialing.
Hi sythonk 1. Make sure you have a telephone cable connected the jack labelled "LINE" on your brother machine. Go through the Menu on the LCD, Initial setup, dial tone, choose the correct dial tone PULSE or TONE. Exit from the menu. Pick up the handset on the fax machine, and dial your nuber to make a phone call. (To send a fax, dial the number without lifting the handset.) Hope this will work for you. If it solved your problem, give a please rating Cheers luciana44
Check in the fax setup menu and make sure that the setting for tone or pulse is set correctly for your area, most all systems now are set for tone dialing. Make sure you input the number just as you would dial it, like 1 before the area code and no area code if you are faxing a local number...
Open Lexmak Productiviti studio - 5600 - 6000 Series ( icon on Desktop)
Open Setup and manage faxes link ( left bottom corner)
On Ringing and Answering card look at the Manual Answer Code ( if some nuber inside delete it, it should be blank)
On Dialing and sending card look at the Dial method (if you have a tone phone select Touch - tone, and if you have pulse phone select Pulse)
The diference betwen Touche Tone and Pulse is that Tone when you press nuber hear tone (like on cell phone), and Pulse when you dial nuber hear serie of short pulses (like when you dial nuber 5 you hear 5 short pulses like tttttt)
yea.. this happeneded to me aswell.. here's what you do: (this is in the manual btw)
1. Make sure the phone is OFF (not in TALK mode). 2. Press the program button.
3. Press * tone button for tone or # pause for pulse selection.
4. Press the program button again. You will hear a confirmation tone.