Question about Microsoft Xbox 360 Console

Mtu not connecting

The mtu on my exbox 360 is not connecting and im not using a router or gateway!!!!!

2 more comments
broderick michaud Apr 13, 2007

Ya guys i fixed my problom thnx!!!!!!! Ya guys i fixed my problom thnx!!!!!!!
Anonymous Nov 21, 2007

my xbox not connecting to live. i tested the connection and it says mtu failed. its on a router but i tried a direct connection and it still didnt work. help me
erected boat Jan 31, 2008

when i try to go on exbox live it wont let me and when i do the connection test it says mtu failed can you help me out
bappysue Feb 09, 2008

when i try connecting to XBL i get MTU failed. XBL is not down, tried manual connection. nothing works. can anyone help?

2 Answers

Anonymous

XBL could be down

Posted on Aug 18, 2007

Anonymous

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
32 Answers

Broderick: Also you could have bought the wireless XBOX 360 antenna module and you can bought it very, very cheap on eBay. Cool that you solve it anyway.... SithPitt

Posted on Jul 04, 2007

1 Suggested Answer

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Instant Repair Help over the Phone

6ya.com

Save Time & Money by instantly connecting to...

Posted on Jan 02, 2017

Add Your Answer

Upload

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

XBOX 360 LIVE Won't Connect

Is the modem also a router?
You need to login to the IP address of your device... if the modem is only a modem, try going to your own IP address.

http://whatismyip.com will help you find it. This may bring you into the settings of the modem. If it is a router as well, then you will need to go to your default gateway's IP address.

Go to start, then run.
Type cmd, then click ok.
type 'ipconfig' and hit enter. Look for your Default Gateway
type that ip into your browser (IE/Firefox/whatever) and login
adjust the MTU to recommended settings. If its at 1500, try 1364 of 1492

Jun 16, 2009 | Microsoft Xbox 360 Arcade

Tip

Xbox Live - MTU Error

Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Have xbox 360 and it says my MTU settings are too low. How do i rise the settting.

This is a common problem if your XBOX is connected through a router or gateway. What you need to do is to change the MTU setting of your router. The minimum setting for MTU should be 1364. If you are not familiar with the configuration of your router, you can contact the technical support of the router's manufacturer. You can also search google.com for the step by step instruction in changing the MTU of your router - do a google search for your router's brand and model + MTU setup.

Good luck and have a nice day!

Oct 01, 2008 | Computers & Internet

1 Answer

Mtu failure

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

2 Answers

MTU setting

Browse to the router's setup page, should be 192.168.1.1 or 192.168.1.0 and log into it. You just have to change the MTU. Put it to 1500.
Once logged in to the router, go to :

Setup
-
Basic Setup
-
Wireless Setup
-
Internet Connection Type
Connection Type = Static IP
Internet IP Address = 192.168.0.1
Subnet Mask = 255.255.255.0
Gateway = 192.168.0.1
Static DNS 1 = 192.168.0.1
Static DNS 2 = 192.168.0.1
Static DNS 3 = 192.168.0.1
STP = Enable
-
Optional Settings (required by some ISPs)
Router Name = client-mode
Host Name = 2WIRE383
Domain Name = [empty]
MTU = Auto
Please remember to rate all users who assist you for free :)

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Sep 29, 2008 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

360 mtu test keeps failing

Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
to change the value set it to manual. ask your isp what is their prefferred value for the mtu you can go as high as 1300 to 1500.

Sep 13, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

Connection problems

MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Aug 13, 2008 | Microsoft Xbox 360 Console

2 Answers

What is a mtu in the exbox 360

You need to double check the settings of your local router. Typically it should be set to "auto" or a value of "1500", but there are instances that a lower value may be needed.

Check out this link for info from Microsoft.

Feb 27, 2008 | Microsoft Xbox 360 Console

5 Answers

Exbox live connection

problem is my ex box will freeze up

Feb 06, 2008 | Microsoft Xbox 360 Console

1 Answer

MTU con connecting. How to fix ?

What does MTU do on Xbox Live?

The MTU of your router or gateway must be greater than or equal to 1365. If it is less than 1365, you won’t be able to connect to Xbox Live.

To change the MTu login to your admin router panel:

Go to start>Run>cmd>type ipconfig
look for "default gateway" then type that address into your router login, usally the login is admin/admin if not look in your manual or call your router maker.
Now login locate the area to adjust the MTU if you cant find it, contact the router maker, or look in your manual.

More info:
http://www.xbox.com/en-US/support/connecttolive/xbox/connectionmethods/diagnosingconnections.htm

Good luck!
Cam

Oct 21, 2007 | Microsoft Xbox 360 Console