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rayb Posted on Aug 13, 2012
Answered by a Fixya Expert

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Maytag top washer not draining

Washer not draining LD was on the display and the pump motor is running but not draing and its very loud im assuming the pump motor is shot

1 Answer

Richard Roth

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  • Maytag Master 9,472 Answers
  • Posted on Aug 13, 2012
Richard Roth
Maytag Master
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You will need to replace the drain pump. What is the model number?

5 Related Answers

Anonymous

  • 331 Answers
  • Posted on Apr 10, 2009

SOURCE: LD error code appears on maytag nepune washer

Roz,
You have some kinda something stuck in your drain pump. The computer that controls your washer has detected that it's taking too long to pump out and therefore refuses to spin.

Now this will take alot of work, but it'll save you a couple hundred, OK? First you have to get as much water out of the washer as possible. Fortunately on the Maytags you can do this fairly easily. Use a garden hose and connect it to the end of the drain hose (from the washer)... use duct tape to secure it. Then run the garden hose outside and make sure it's downhill. Now take the corrugated drain from your washer and lower it below the base of the washer. This will drain it completely.

After the water has drained, pull the washer away from the wall... enough for working space. AND DON'T FORGET TO UNPLUG IT! Remove the rear panel (4 screws) and you'll see a big pulley in front of you.To the lower left, you'll see the drain pump. It's mounted to the base of the cabinet. Use a 5/16" to remove the hose clamps then remove the hoses. Then remove the wires that feed the pump. When that is done, you should have the pump in your hand.

Now that you have the pump in hand you'll see the pump housing (it's white). There are three screws holding the pump housing to the motor. Remove them and separate the 2 parts.Now you'll see the cause of the problem. Some trash got pulled into it. Probably a rug bottom or a dog bed....

Remove the stuff and rebuild the unit in reverse order and you're good to go.

Don't forget to rate my solution!
SG

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Anonymous

  • 63 Answers
  • Posted on Nov 12, 2008

SOURCE: MAH2400AWW washer won't drain

pump is plugged unplug washer lean back against wall under unit right front 2, 5/16 screws lets pump free take hoses on both sides free check for coins after pump and objects before pump and in pump clear reinstall if clear replace pump just had 2

Anonymous

  • 324 Answers
  • Posted on Nov 11, 2008

SOURCE: Kenmore Elite Washing Machine LD Fault

mpratt, check to make sure there is no restriction in your pressure switch tube.it could also be kinked.

Anonymous

  • 1122 Answers
  • Posted on Apr 24, 2009

SOURCE: Kenmore elite washer problem

you can use a shop wet vac on the drain hose to **** the rest of the water out then you can remove the hoses to check to see if anything is suct in hoses or pump-,mike

djbilo

  • 85 Answers
  • Posted on Jul 24, 2009

SOURCE: Kenmore Elite Calypso Washer fills then doesn't advance..

You can get a replacement pump at pcappliancerepair.com - part # 285990 - and a lifetime replacement warranty on the pump - for (at this time, July 2009) about $124 total.

However, before you do anything you can run the washer diagnostics by pressing the following key sequence to put the washer into the Automatic Service Diagnostic mode (make sure the washer is EMPTY of clothing when you do this):

Prewash Options --> Wash time --> Prewash Options --> Wash Time (also known as a "Key Dance"). You have to press the 4 keys within 5 seconds for the washer to enter the diagnostic mode.

The washer will start counting down from 99 on the LED display and will run through the following steps:

Display 99-81, Nutate & Fill (washer plate rocking motion is called Nutate), Cold Water, Drive Motor Speed 300
Display 80-61, Nutate & Recirculate, Cold Water, Fabric Softener Dispenser, Pump in Recirculate mode (wash), Drive Motor Speed 275
Display 60-41, Nutate, Fill & Drain, Hot and Cold water, Bleach Dispenser, Pump in Drain Mode - LISTEN FOR IT TO RUN, Drive Motor Speed 250
Display 40-21, Nutate, Fill & Drain, Hot Water, Detergent Dispenser, Pump in Drain Mode, Drive Motor Speed 225
Display 20-01, Spin & Drain, no water fill, no dispenser solenoids, Pump in Drain Mode, Drive Motor Spin Speed 500
Return to Standby at the end of the countdown.

You can press Cancel at any time.

Also, if you can get the washer drained, when you tip it on its side and open the bottom cover (unplug the AC power first and secure the water lines & drain), if you shine a bright flashlight up inside the outer case of the washer, look for a plastic sleeve with some paperwork in it.

If it is there, you will find the washer's Service Diagnostic Paperwork, a large fold-out sheet that shows all the keystrokes, like those documented above, for putting the washer through a bunch of diagnostics.

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0helpful
1answer

Ld signal won't drain

For the LD error please check for the following:


  • Check for kinked or clogged Drain Hose: Remove any obstructions in the drain hose / stand pipe / utility sink. Straighten the hose to remove any kinks. If the washer is unable to drain due to a kinked or restricted drain hose, the washer may not spin.
  • Check for Standpipe higher than 8 feet above the floor:The pump is not powerful enough to pump water to heights greater than 8ft. The water will remain in the basket.
  • Check for excessive suds in the washer: Drain pumps cannot drain suds out of the washer.
To clear the suds condition: Check the drain hose and make sure the hose is not plugged or kinked Press pause/cancel twice to clear the display Run the machine through a Rinse/Spin cycle using cold water, then a Normal cycle using cold water.

Note: Do NOT add any additional detergent. This will remove much of the remaining detergent held in the fabric. This step may have to be repeated to remove all the detergent.

3helpful
1answer

My Maytag Bravos quiet series 300 washing machine stopped. Won't drain. A message Ld shows. Not sure what to do

Hi and welcome to FixYa, I am Kelly.
My response is very long and will be in 2 parts this is PART 1

Here is what the service manual says about Ld:

"Ld" (Washer is taking too long to drain

water from the wash tub)

Check the following:

Is the drain hose kinked or clogged?

Is the drain hose installed properly? See

"Connect the Drain Hose," page 2-5. Press
PAUSE/CANCEL to clear display
Also:

Is the drain hose clogged, or the end of

the drain hose more than 96? (244 cm)

above the floor?
See "Drain System," page 2-3.
6. To remove the drain pump: (there are 2 pumps... the drain pump is on the left)

a) Loosen the clamps and pull the inlet

and outlet drain hoses off the pump.

Note that there is a tab on the outlet

connector that fits into a slot in the

hose.

b) Remove the three 5/16? hex-head

screws from the drain pump and remove
the pump from the tub.
Check the pump inlet and the tub outlet for obstructions.
Pump electrical winding resistance test:

-Disconnect the wire connector from the

drain pump terminals.

- Set the ohmmeter to the R x 1 scale.

- Touch the ohmmeter test leads to each

of the drain pump terminals. The meter
should indicate between 10.5 and 14 ?.

----Due to the design of the machine the 2 wires going to the drain pump have be notorous for backing out of the plastic connector. Check the connector of the pump for loose terminal connections. --

From the Ld troubleshooting steps / procedure:

Long Drain

Ld flashes when the water level does not change after the drain pump is on.

• Is the drain hose or the drain pump clogged?

• Is the drain hose height greater than 96? ?

• Is the pressure hose connection from the tub to the machine/motor control pinched or plugged?
• Is the pump running? If not, see TEST #7.

TEST 7

TEST #7 Drain/Recirculation

Perform the following checks if washer fails to drain or recirculate.

1. See Activation of Manual Diagnostic Test

Mode, and perform the Manual: Pumps

test.

2. Remove the console to access the machine/

motor control assembly. See Accessing

& Removing the Electronic Assemblies.

3. Visually check that the P4 connector is

inserted all the way into the machine/motor

control.

If visual check passes, go to step 4.

If visual check fails, reconnect P4 and

repeat step 1.

4. Remove connector P4 from the machine/ motor control and check resistance values of pump motor windings. Resistance values should match those shown in wiring diagram, page 7-1.

If resistance values are good, go to step 7.

If winding measurements are much higher (tens of ohms to infinity) than shown in wiring diagram, a problem

exists in the motor winding or in the connection between the machine/motor

control and the motor. Go to step 5.

5. Tilt machine forward to access the bottom

of the machine and the pumps. See
Figure 1, page 6-13.
6. Check the resistance at the pump motor. Remove the connector at the motor and

take measurements across pump terminals. Measurements should be as shown in the wiring diagram.

If winding measurements are much higher (tens of ohms to infinity) than shown in wiring diagram, replace the

pump motor.

If the resistance at the pump motor is correct, there is an open circuit in the wiring between the motor and the machine/

motor control. Repair or replace the lower wiring harness.

If the pump motor windings and machine/ motor control check OK, repair or replace the pump. Be sure to check

the pump and tub sump for foreign objects before replacing pump.

7. See Activation of Manual Diagnostic Test Mode, and perform the Manual: Pumps test.

8. If the Manual: Pumps test failed, then the machine/motor control has failed:

Unplug the washer or disconnect power.Replace the machine/motor control assembly.
Perform the Manual: Pump test.

0helpful
1answer

Washer is diplaying Ld and won't restart

Hi,

Ld stands for long drain.

Here is what the manufacture says about that error, my comments will follow.

LONG DRAIN If the drain time exceeds eight minutes, Ld will be displayed, the water valves will turn off, and the pump will stop running.

Press PAUSE/CANCEL to drain the machine. The display will be cleared and the machine will turn off after a maximum of eight minutes. Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the drain pump filter for foreign objects, and also make sure the hose from the tub to the pump is not plugged or kinked.
4. Check the electrical connections at the pump and make sure the pump is running.
5. Plug in2_bing.gif washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Phil's comments -----> This error is usually due to something getting stuck in the drain pump or drain hose, typically after washing a rug with a rubber backing that has come off or small articles like baby socks that were not put into a garment bag prior to washing.

To clean out the pump the machine would need disassembled and is best done by a service professional unless you are up for a good challenge.
2helpful
5answers

Error code "LD" displays, what do I do next?

an LD code indicates a long drain was detected by the control.check for a kink in the drain hose. the most common reason for this code is something caught in the pump. many times a piece of clothing(small sock,shoe lace or string from a sweatshirt etc..) gets stuck and restricts the water flow to the drain...the pump can be removed by tipping the washer forward approx 45 degrees(use something to prop the washer up so it doesnt fall all the way to the floor)then remove the back panel. the pump will be gray &have 2 hoses. calypsos used 2 styles of pump . one was integrated into the pump motor and the other was attached to the pump motor with 2 springclips.remove the clamps on the hoses and see if you can see whats caught inside..if the foreign object is wrapped up in the pump too tightly you will have to replace the pump..if you have to replace the pump and it comes as part of a new motor.,the front panel will have to come off to unplug the pump motor and plug in the new one. there is a space at the top of the front panel where it meets the lid, use a putty knife to release 2 clips so you can lift the lid up. you will see several screws along the top.remove them and the front panel will come off . you wil be able to see where the pumpmotor plugs in. . you will have to work in front and behind the washer. always unplug the washer before doing any work on your appliance. hope this helps get you back up and running...
1helpful
1answer

We are getting ld error code, also machine motor dosen't seem to be running when we try another cycle

Ld flashes when the water level does not change after the drain
pump is on.
➔ Is the drain hose clogged?
➔ Is the drain hose height greater than 96′?
➔ Is the pump running?

TECH SHEET


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

2helpful
1answer

LD flashing

Hi,

Hello,

"Ld" flashes if it takes longer than 5 minutes to pump out water to a point where the operating pressure switch resets.

Press STOP/CANCEL to clear the display.

Usual causes are easy to check:
1. Unplug the washer and clean the pump strainer. It is located between the drum and the pump, and will be attached to the drum with a rubber hose.
2. Dump your drain hose into a bucket to remove any build-up in the drain hose. If possible, run an empty load, with the drain hose pointed outside.

Best regards, --W/D--
1helpful
2answers

LD code problem

“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
0helpful
2answers

Washer wont wash displays LD on display timer

Hello, LD stands for long drain.
If all the water isn't out of the unit within a certain time, the ld will flash.
Could be 2 things.

1) There's lint stuck in the pump preventing the water to drain properly or

2) You're using too much soap causing lots of suds also preventing the pump from draining properly. If this is the case, what you need to do is run the washer on full load with no detergent and clothes. Let it go thru the cycle and get rid of eccess suds. This is most likely your problem.

Best of luck :)
2helpful
2answers

Ld and ob error codes

hello.........
“LD” stands for “long drain,” meaning it took an excessively long time for water to drain out of the washer. Common causes for this are kinked drain hose or clothing, like panties or socks, caught in the pump suction hose. Why, I’ve even heard of bra wires coming loose and getting stuck in that hose, collecting all sorts of gookus and pinching off the flow of water to the pump. Can you imagine? Yea verily, as surely as the Sacred Suds doth eternally pass my lips, the “LD” error code springs forth from such anomalies.
9helpful
5answers

Wont drain says Ld

I was having the same issues, I replaced the motor/pump, cost about $145.00 and replaced it myself, A repairman will charge up to an extra $100.00 for an hour of work. I ran a load of towels and it ran great and sounded quite. Woohoo im the hero, not!! the very next load the error "LD" came back at the 7 min remaining mark. so i pulled out all the wet clothes and ran a quick wash and watched the progress,the washer was draining but again at the 7 minute mark, it seemed the washer was struggling and not spinning. At this point im thinking i have to replace the spin motor and belts. But i kept getting the "LD" code which does'nt add up. So i crawled behind the washing machine again, took the back off, this time i disconnected the Long drain. I found the best way to get rid of the water in the tank is to unhook the long drain from the back of the frame, there are two(2) white clips on the inside and one(1) black "C" clip on the hose on the back where hose comes out. I used our carpet cleaner, lowered the hose till water started coming out and poured water straight into the hose for the cleaner. Im sure a shop vac will work as well. If you don't have a cleaner or shop vac, just use a large cup you'll get most of the water out, keep a towel handy for some clean-up. After the water level was below hose level in tank, i took the hose off, (you'll need pliers to squeeze the clamp from hose). There it was, my problem, not one(1) but two(2) bra wires stuck in the drain port, causing the float valve ball to be jammed and sending the message to the machine brain to shut down due to a blockage at the drain. Duh hench the code "LD". Somehow the bra wires made there way over the wash plate through the quarter size holes on bottom of wash basin and thorough the tank to the drain port. After reassembling the drain hose and washing machine, my wife has completed several loads of laundry and im on the hero status again. I sure hope this fix will help you get on the hero status and save you $145.00 or more.
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