I have played DVDs on my Sony DAV-C990 for a couple of years now. Recently, I have been getting a blacked out area on the TV screen while the DVD is playing. It takes up approximately 1/3 of the lower portion of the screen. I have played around with virtually every menu feature but am unable to get the blacked out area to disappear. The blacked out area only appears when playing DVDs. The AV system is connected to a Sony HD projection TV. At times, the black box will disappear revealing the full screen for a split second that pop right back on. Any assistance would be greatly appreciated.
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Unplug DAV-C990 from AC outlet for couple of minutes, replug back in and power it up.
If problem still exist then home theater has got problem in amplifier output section. Let me know the results to help you more.
This sound like a problem with the Closed Caption, on many sets if the C.C. is set to text a black box apears, and since it only happens on DVD you might look at the DVD menu and see if it has this Text featcher in the Closed Caption menu and turn it off
Try use connect your dvd player with just RCA(composite video) and see if you get regular color picture.If so,you need to go to the system menu to check the video output and see if it is under R Pr Pb-component video setting?If not,be sure to change it to component video setting AND use component video cable to connect to your TV unless your TV don't have this connection. Joe
Be sure NOT to load any CD+ -R,CD+-RW or DVD+-R,DVD+-RW to this unit. Try to load up a standard CD see if there is audio first. If so,try a good(not scratches) dvd movie.If you have tried both and still not working.You need this unit to be repair or buy a new one! Joe
Cause: You are trying to play a DVD with NTSC-standard on a PAL-videodevice.
Solution: switch your video-device to NTSC-standard or to "AUTO".
Explanation: I had this "Black&White" problem after I played a DVD which I downloaded from Internet. My video-device (beamer) was set on PAL and gave black&white pictures, but when I switched it to "NTSC" the problem was solved. Apperently the Sony DAV-DZ100 switches automatically from PAL to NTSC when needed.