JVC AV-32F704 32" TV Logo

Question about JVC AV-32F704 32" TV

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Can't shut off closed caption

My closed caption randomly turns itself on and puts a black bar on the screen with jiberish characters. It will go away if I change channels or the set off. I have tried to turn the closed caption off thru the remote menu but I get no selection to turn it off. I have unplug the set for several hours and days in an attempt to reset it to the factory mode but it did not work. How do you reset the AV-32F704 back to the factory reset condition?

Posted by Russ Schaller on

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2 Answers

Fred and Bob

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I have the JVC I Art 46" TV. The Close Caption was turn on accidentally by my grandson. After lots of searching for the original remote. I called JVC Customer Support. He told me to change the Close Caption settings to CC2 and T1. That fixed the CC without having the original remote.

Posted on Mar 22, 2008

  • christesterm May 03, 2011

    Thank you so much, i to ran into this problem, after reading this post, problem solved, see the internet can be useful. chris in Anaheim,Ca.

  • Andrea Martin
    Andrea Martin Oct 07, 2013

    Awesome! It must've been the only combo of the two that I didn't try! Worked great! Thank you!

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Larry Haris

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After about 10 minutes, the large, black rectangle still covered the bottom half of the screen

Posted on Feb 21, 2015

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How to turn off CC without original remote27ms4504

Noway to turn off captioning right away without the original remote.But U can unplug the tv for an hour,tv well reset itself back to original setting.The Captioning will shut off buy itself.Because captioning reqiure CC buttion on orignal remote and must manually turn on and off.
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This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?
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The black box your are seeing on the screen is the box to display text. It is listed under your "cc" closed captioning setting as T1, T2 etc. Go into your closed captioning and shut off the text. You can still leave closed captioning on or off. The text system was never really used but they put it on all of the TV's.
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The text mode in the closed caption is turned on.Turn off the closed caption. I don't have the schematic in front of me, so, I will wing it. There may be a button on the remote that says CC, if so then use that button to turn it off, if not then go to the service menu and you may have to search a bit. Either way it's an easy fix and you can do it yourself. If you can't find it, then, reply and I will give better instructions when I get into my shop next week.
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