Hi, We have had this printer for about 3-4 years, but it has not had heavy use. Mostly black and white, some color...usually Draft mode, very little pictures/prints. I recently started to use KoRecType refills, to save some money. This was going fine for about 8mths... All of a sudden we are getting a "Wrong Cartridge" Error Message on the display. I evcen tried replacing the cartridges with Canon Original ink cartridges, but the message still appears. I have tried unplugging the machine to get it to reset. I have tried using rubbing alcohol to clean the area I can access. Is there any saving this printer ? Seems a shame to toss the whole scanner, photocopier, but it won't let me do ANYTHING - no functions whatsoever. HELP...
Take both cartridges out and then you will see a grey lever in the front of the assembly that holds the two cartridges in it.
If you lift that lever up it will allow you to remove the print head assembly.
Soak that in some hot water, use a straw to help blow out any remaining ink residue in the holes that the ink flows throw and once it is dry again put it back in and see if the error goes away.
I'm just running a head cleaning, nozzle cleaning etc. now but I appear to be back in business.
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