Kenmore 24 in. 16182 / 16189 Built-in Dishwasher Logo
Warren Lee Posted on Mar 27, 2007
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Kenmore Dishwasher (Sears Canada) 665-16532200

Bought this dishwasher just under 4 years ago, brand new, no extended Wty. Never found it washed particularly well, but I am a "pre-rinser" anyways... Friends and family would mention they never have pre-rinse, and their machines do fine.... Now, after the machine is full of water, there seems to be no pressure coming out of the jets, the dishes stay dirty and greasy, the soap stays in the dispenser drawer. I have had a Sears repairman in and he says "....must need a new motor...". I had an VERY reputable local independant repairman in, and he says oftne it is the "impeller", but it all comes part and parcel with the motor. It just seems unreasonable that a higher end machine, cannot even last 4 years..... I would be happy with maybe 14 years!! Any suggestions how I might get them to help me out with the motor on a good will basis, since it is practically NEW ??

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douglas smith

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  • Master 1,462 Answers
  • Posted on Mar 28, 2007
douglas smith
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Joined: Mar 19, 2007
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4 years old is not new! you took a risk by not taking out extended warranty and it didnt come off. sorry to be unsympathetic but a fault after 4 years is not unreasonable

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