Hi I recieved the sony cybershot for christmas 2006. I believe I deleted something or messed up information on my computer because when I try to transfer the pictures from my camera to the computer they show up as red boxes with red X's inside of the boxes, that's where the pictures usually go. I need help I need to know what to do to fix this. Please someone help me
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Sony has the roughest firmware known to man for digital cameras. If running Windows XP or Vista you can simply connect the camera to the USB port and let the computer do the rest. Picbrige works the best for it downloads the quickest. Picbrige will be on your cameras list of choices to use for downloading
You will get sound when you transfer recorded movie clips in your computer and playback in computer.
DSC-S500 Sony Cybershot has built-in mic to record sound but doesn't have speaker to give sound during playback in camera. You need to import movie files in your PC and playback in PC to hear sound.
Ok there are two possible answers to your problem.
First and cheapest, go to Sony's website and purchase the CD directly from them. It only costs 5 bucks, and it can be nice to have around. Here is a link, http://servicesales.sel.sony.com/web/productSearch.do?searchOperation=partSearch&searchText=269613001
Secondly, you can purchase a Memory Stick reader($10) to plug into your USB port to unload the pictures without having to have the Sony's Software. Here is and example, http://www.officemax.com/max/solutions/product/prodBlock.jsp?BV_UseBVCookie=yes&prodBlockOID=1611482402&expansionOID=-536879947
Hope this helps.