No Driver error in windows when i plug in my player
I got an NW A3000 off ebay today. I've got sonicstage and connect installed and stuff and the walkman is fully charged but when I plug the device into my pc I just get a message saying that the usb device has malfunctioned and it wont connect. I cant change the drive letter its assigned to or anything, it just thinks theres no drivers installed for it and wont work. Is my player broken? Do I need to send it back or is there a way anyone knows to sort this out?
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Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds or Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. then us: If you have a large playlist to transfer, you may prefer to do it from your media player, such as Windows Media Player. Once your MP3 player is connected to the computer, open Windows Media Player. Click on the "Sync Music" tab. Drag songs that you want from your Windows Media Library over to the "Sync Music" column to create a playlist. Click the "Begin Sync" tab at the bottom once you have all of the songs on your playlist. This action will sync all of the songs to your MP3 player with one click. Disconnect your device once songs have been transferred by clicking on the "Safely Remove Hardware" icon in the bottom-right side of the desktop tray.
You will need to download and install sonicstage as this is the only program that can convert your MP3's to the sony walkman format. Once this has been installed, click file, import, scan folder, settings then choose the folder where you music is stored (i.e. my documents, my music) click ok and you music should be imported into you sonicstage library. Once your files are in sonicstage you can use the red arrow buttons to transfer the music you want onto your connected sony walkman
I hade just that prob. "format error" used to display. I did this:
1. dwl sonicStage (free)
2.- in the walkman went to menu/initialize/format
then displayed a confirmation screen, I confirmed
it displayed "formating...... COMPLETE"
3.- THEN plugged into the PC and transfered songs with Sonic
and it worked!
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
If you haven't installed the latest version of SonicStage - v4.3, uninstall your version and install it from here:
If it still continues to lock up, I think that it's an issue with the database on the device. The easiest way to remedy this would be to initialise the disk and copy your music over again.
To reinitialise the disk, go to the home menu, choose settings in the bottom left, go up once to "Initialize Disk" and select it, then select yes to proceed.
All I can suggest is that you go to the sony website and first go to the download page for sonicstage cp. There is a link to update your firmware to 3.0. After doing that, if you arent already using it, download sonicstage cp from there and use that instead of connect or old sonicstage. That will probably sort you out.
Follow these steps-
- Open the Sony Walkman from "My Computer".
- Open the folder inside, then delete all the "DAT" files.
- Open the second foler which is inside the first foler and delete all these files.
- Close that and then open up "SonicStage"
- Now delete all the files from your library, but, DO NOT delete them from your computer.
- Now import all the songs again and it should pick up the device and start to transfer with no problems.
I have done this with my Sony Walkman and it now works.
If you experiance more problems contact me at