Flash should turn on by pressing the "Set" button and then the down arrow until you get to the flash menu. Choose the setting that looks like a lightning bolt.
If that doesn't work press the "Menu" button and then press the "right arrow" until you are on the far right tab. Press the "up arrow" until you come to "Reset." Press the "Right arrow." The camera will ask you if you want to reset it. Tell it "Yes." This will take it back to factory settings and clear any mode that turns the flash off.
Are the pictures fuzzy because the flash isn't working? Are outdoor pictures in daylight fuzzy or OK? If they are fuzzy all the time you may have a lens problem. If they are only fuzzy when the flash is needed, fixing your flash should cure the problem.
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