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Dell 1710n printers hang

We have had multiple instances around my place of employment where the Dell 1710n printers just hang and they have to be restarted. We're having a difficult time troubleshooting the issue. They are connected to the network and none have a USB connection to them.

Posted by Jeff Leichty on

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Anonymous

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Try using the Lexmark Print Server instead of the generic print server (if you use a Windows Server to share the printers). Also a new driver V2.0 was just released. Additionaly you can try to set 100 full duplex, but this is complex and has to be done at the printer, pressing a serie of buttons. These printers are crap, we have constant problems with them.

Posted on Apr 18, 2007

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Dell 1710n need cd

Hello you can download the installation software here:

http://www.dell.com/support/drivers/us/en/04/Product/dell-1710n

Please select your windows system.

Remove previous installed programs, before you install the new software.

The setup for the static ip, you have to select this under the install of the printer program.

Good luck
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To find your MAC address on the config page go to Standard Network Card then UAA (MSB, Canonical): you should have one or two sets of characters. the second set should be the MAC address to the printer. Hope this helps
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Make sure it is connected to the computer properly.. maybe re install the drivers for it ?...
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all the lights flashing means "Service Error". Likely the printers CPU. There is no fix for a service error. Sorry. :(
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This could have multiple causes, and the fix can be dependent on your operating system. Please go to the Dell troubleshooting site by clicking here and attempt to work through the troubleshooter. If you are not successful, try turning the printer off and unplugging it for a few moments, then plug it back in and restart. You might also have a look here for an alternative error resolution or search the forum here
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Next time don't buy Dell. That's the solution.
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Try resetting the error lights with a drum reset. With the power on and cartridge door open, press and hold the Cancel button until all lights flash in sequence. Release the button and close the door.
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Try to unplug your printer and leave it for 1 to 2 hours.
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