Error message now that i got dvd/vcr hooked up i get an error meaasge saying playback features maynot beavailable on disc and disc is new not a burnt disc. can someone help me please thsnk you very much

sometimes the discs get scratched enough that the player has difficulty reading them, using some car wax on the disc to clean it may help

Try unplugging the unit for a few seconds, plug it back in and try it. It may also be dirty and need a service.

Did you try to update the software?
If software is updated the probable caue is a faulty laser unit.

Ok well I have a brand new disc from the store with Percy Jackson movie on it and it will not play. The disc plays in other players in the house and other discs play in the player just not this one.

it may not be a dvd,it could be another format eg,avi.

Hello arnita2211,

This error message is due to an improper format, that your dvd player can't handle. To correct this you need to use a program such as nero and in nero is a program called nero vision, that will recode the movie file into a dvd playable format.

You can download a trial of nero here
http://www.nero.com/enu/downloads-nero9-trial.php
You will have to purchase a license when the trial ends. Sorry we cannot give you a serial key for this as it is Illegal.

Thank you for trying Fixya!

the message you are getting is the machines waay of telling you that it can not read that disc. which means you will have to burn your discs in a different format. or your are using a type of disc it does not recognize.

tom

Check to make sure your player can play other disks. If so then use the disk doctor to remove the scratches on your favorite disk. The area that all DVD players scan before playing a disk is probably smudged or scratched.

It may be that you just need to get a cleaner for the DVD player (disc with like little brushes on it). They are not expensive and have worked well for me in the past when my kids have done the same thing as your little brother.

Do you get this error with every disc, or with a specific one? could it be possible that the discs in question have certain features on them that can't be used with your player? such as audio tracks,subs, angles etc? If you're burning discs, always do so in 2x or 4x, turn off all other programs while ripping/burning. Try other discs and post back if you have any more info