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HP1060 won't print

HP1060 will not print test page or any job. Message says "printer has the front cover open or the cartridge is missing". The front cover is closed and the cartridge is securely in place. I have tried 1. a new cartridge, 2. opening and closing the cover several times, 3. taking the cartridge out and replacing it several times, 4. turning the printer off and on again, 5. unplugging the printer, 5. checking network, default, and offline settings, 6. unplugging and re-plugging the USB cable, 7. restarting the computer with the printer on and off. This is the first time I have gottent this message.

Posted by Jane Vidrine on

  • 1 more comment 
  • Anonymous Aug 21, 2008

    Same problem, won't print, front cover open/ cartridge missing.I've tried all to no avail.

  • Anonymous Mar 25, 2014

    I think the problem stated when I got a new Windows 8.1 computer. Printer has always worked great, but I'm not 100% positive 8.1 started the problem. They say to download Drivers update but even though the download is free, of course, they fail to mention you have to pay to use it.

  • Anonymous Mar 26, 2014

    the printer incates t'op cover open' even when it's closed.

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Have you looked at the front cover to see if the tab there is broken? (this will tell the PC that the front cover is still open) So you'll want to go around the edges of the printer cover to see if there's anything broken and a small hole in which the tab would insert into. If it is the case, and you don't want to spend money on fixing it, then do what I do...Rig up a paper clip and electrical tape to work as the tab, making the printer think that the front cover is always closed.

Posted on Mar 27, 2007

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0helpful
1answer

Hello - my Lexmark E120 will print a test page, but won't print anything that I send to it. I just get an error message. There is a green light next to the 'lightbulb' on the printer. The...

The light next to the lightbulb on the printer Toner low/replace PC kit. The printer is ready to receive and process data. In addition, the toner in the toner cartridge is getting low.


Solution:

? Press continue button to clear message and continue processing job.

? Remove the toner cartridge. Gently shake the toner cartridge from side to side and front to back several times to redistribute the toner, and reinsert it. Repeat this procedure multiple times. If the print remains faded, replace the toner cartridge.

For further assistance, please contact Lexmark Technical Support

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I cannot copy or scan message #1203 keeps coming up

The 1203 error message indicates either a communication problem between one of your cartridges and the printer or a short in one of the cartridges. Follow the steps below to fix the problem:
  1. Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to step 2. No: Print a test page. If the test page prints, the error is resolved.
  2. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
  3. Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on. Did the error message return? Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark. No: Continue to Step 4.
  4. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
  5. Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test. No: Continue to step 6.
  6. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
  7. Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test. No: Print a test page. If the test page prints, the error is resolved.
Source: 1203 Error Message on the Lexmark 4200 Series All-In-One
0helpful
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I installed a new color cartridge in my printer but it comes up with cartridge missing and i can't get to print in color

Power off the All-In-One and remove the power adapter (brick) from the back of the unit. Wait 20 seconds, reinsert the adapter, and power the unit on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved. 2
Reset the All-In-One's factory defaults (click here for instructions).
Did the error message return?
Yes: Continue to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.

Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3
Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4. 4
Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions). Continue to step 5. 5
Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then on again.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6. 6
Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on again.
Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved
0helpful
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I have just change printer cartridge, the display is now showing printer error 1203 followed by cartridge missing could you assist me with this issue please

Hi!

To resolve the printer error 1203 on your Lexmark X5470 All-In-One (AIO) Inkjet Printer, you need to perform the following tasks---

Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. if the error message return then continue to print a test page. If the test page prints, the error is resolved. If still the power persists then you need to open the top cover of the AIO and remove both cartridges from the AIO. After that power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on and if the error message return then there is a hardware problem with the printer. If error message not return then you need to again power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover. If the error message returns then you need to clean the cartridge contacts.

Again try to rest it by powering off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover. Now print a tests page. If the test page prints, the error is resolved.

Cleaning the Cartridge Contacts
1 Open the top cover of the AIO and remove the cartridges.
2 Remove the cartridges. Clean the cartridge contacts and the AIO carrier contacts.

Checking the Cartridge
To see if the cartridge is defective, replace it with either a new cartridge or a known good cartridge from another printer of this type.
1. Turn the printer/All-In-One off and unplug the power cable from the outlet.
2. Open the printer/All-In-One lid so that the cartridge carrier can be accessed.
3. Remove the print cartridges. (For information on cleaning the cartridge contacts, click here.)
4. Using a dry, clean cloth wipe the carrier contacts gently from top to bottom.
5. Repeat Step 4 for the other cartridge slot (if applicable).
6. Reinsert the cartridges, slide the cartridge carrier to its original position, and close the printer/All-In-One lid.
7. Plug the printer/All-In-One back into the power outlet and turn it back on.

You should only follow the steps below to resolve a print quality problem if you have already attempted to solve the problem by printing a "Clean Print Nozzles" page.

Cleaning procedure - Remove the print cartridges. Moisten a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the downward direction while keeping the print head in downward position on the cloth. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the upward direction of the print head.

With another clean section of the cloth, repeat steps 2 through 4 above. Allow the nozzles and contacts to dry completely. Reinsert the print cartridges. Print the document again. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.

If still the error message persists then you need to contact the Lexmark.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee
3helpful
1answer

Error 1203

hi..

error 1203 means either or both cartridges have short circuited and needs replacement..

You will need to perform the following steps to find out which cartridge is defective:


1. With the printer turned ON, open the front cover and remove both cartridges from the printer.
2. Power the printer OFF and unplug the power cable for 30 seconds. Plug the power cable back in and turn ON the printer.
3. If the error message is now cleared from the printer, please perform the "Self-Test" by following the steps below:
{
1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
}

If the printer has detected a "Cartridge Missing" error, then please follow the steps given below:

1. Turn the power OFF.
2. Open the front cover.
3. Turn the power back ON. The print cartridge carrier should move to the install position located in the middle of the printer. If it does not, close and reopen the cover:
4. Reseat both cartridges in the printer and check for the error.
5. If the error still displays, then remove the color print cartridge.
6. Close the cover.
7. If there is no error indicated by flashing lights, the color cartridge has short-circuited.
8. However, if you continue to get an error, repeat steps 1-3, and then go to step 9.
9. Remove the black print cartridge and reinsert the color cartridge.
10. If there is no error indicated by flashing lights, the black cartridge has short-circuited.
11. If you continue to receive an error in both cartridge scenarios, both print cartridges have short-circuited.
0helpful
1answer

Front cover dore open or cartridge missing

Try reseating the ink cartridge and see if the cover door is firmly closed.
0helpful
1answer

Message says cartridge error 1203 and it wont

Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

0helpful
1answer

The printer apear to be dead!

Buttons and lights on the printer Two buttons and three lights are located on the front of an HP Deskjet printer.
  • The lights tell when the printer is working or when it needs attention.
  • The buttons help control the printer.
Buttons and lights Purpose c00123886.jpg POWER button and light Push the POWER button to turn the printer off and on. When lit, the light shows that the printer is turned on. c00123889.jpg RESUME button and light The light blinks when there is a problem with paper. When the problem is corrected, press the button. c00123892.jpg Print cartridge light The light blinks when there is a problem with a print cartridge. When the problem is corrected and the top cover is closed, the light will stop blinking. Troubleshooting blinking printer lights Blinking lights Reason c00123895.jpg

All lights are off. The printer is off (asleep).

Press the POWER buttonc00123886.jpg to turn the printer on.

The printer should turn on automatically when a print job is sent to it. c00123898.jpg

The POWER (top) light is on. The printer is idle.

The printer is ready to print a document. c00123900.jpg

The POWER (top) light is blinking. The printer is busy printing.

Allow enough time to print. When a document has many fonts or graphics or uses complex color such as a color photo, it takes longer to begin printing. c00123902.jpg

The PRINT CARTRIDGE (bottom) light is blinking. Possible causes:

  • The front cover is open. Make sure the front cover is completely closed.
  • The print cartridge is missing. Make sure the print cartridge has been installed correctly.
  • The print cartridge is broken or incompatible. Lift the front cover, and wait for the print-cartridge cradle to slide out. Check the part numbers on the print cartridge:


Black: 51645A

Color: C1823D,

If the print cartridges are compatible and correctly installed, they may be defective. Try replacing the print cartridges.

If none of the above suggestions fix the problem, and, if the error message still occurs, it may be a hardware failure. Call the HP Customer Support Center.










5helpful
3answers

Lexmark x5470

A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be caused by a faulty cartridge; however, it may be due to a simple interruption in the communication between the cartridge and the All-In-One.
The procedures below will help you to identify the cause of the error and resolve the issue.
Rebricking the All-In-One and Resetting the NVRAM
NOTE: The embedded links in the table lead to specific troubleshooting documents.

Step Action 1 Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit back on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Reset the NVRAM of the All-In-One
Did the error message return?
Yes: Continue to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.


Checking the Cartridges
NOTE: The embedded links in the table lead to specific troubleshooting documents.

Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3 Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4.
4 Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
5 Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then back on.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6.
6 Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.

Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved
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