When I send a fax, it almost always grabs two sheets of paper insted of only one at a time. I have been standing and feeding each sheet one at a time. Also, is there a manual or guide showing how to completely clean the machine? I bought it used and has a lot of dust.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The paper pickup roller in the Feeder is bad and needs replacement. But still if you want to use it for some time then you can clean the roller with some cleaning liquid like a glass cleaner, even indl. alcohol also. But remember that the liquid should not be applied directly to the roller. Always use a clean cloth for this. And do not take much quantity so it should drip inside. Try to clean well by rotating the roller slowly.
See that top on which to place paper faxing is a green button should be positioned (to the right or left) in position with several sheets drawn as an indicator. I guess yours is positioned on a single paper which means it does not separate anything you ask. Good luck to configuration
Sounds like the separation pads in the paper tray are worn out. You can contact Brother and purchase the parts from them. It should be less than $10. as long as the paper is being pulled from the tray it sounds like the rollers are okay.
It could be that your sending fax is sending paper not facing the scanner. In that case tell them to turn the paper over to send. Other than that, it could be that the telephone lines are so dirty that the fax protocl fails at the check frame signal. You will have to adjust the equalisation and line attenuation. Don't count on the telephone company to help you, they always want you to do everything 1st before they will admit to any fault on their part.
It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.
You need to clean the friction pad. If you open the part where you put your sheets in to send faxes you will see a white pad behind the cover. You need to clean it, if it still feeds more than one page the pad is probably worn.