Kenmore 52673 Side by Side Refrigerator Logo
James Falvey Posted on Mar 26, 2007
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Food in the freezer of 52603 is too cold/frozen.

Food in the freezer side is too cold/frozen. Temperature on the refrigerator side seems fine. We've put it on the highest setting and checked to see that the vents on both the freezer side and the refrigerator side are not blocked. We've tried to reduce the amount of food in the freezer but we did not think it was unusually loaded. Also, cleaned the coils as best as possible.

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  • Master 944 Answers
  • Posted on Mar 26, 2007
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Joined: Feb 13, 2007
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This would usually indicate that some refrigerant gas has leaked out - the effect at certain percentages is to allow the gas to expand too much when it first enters an evaporator (the plate in the freezer that gets cold), thus making it much colder than the thermostat is set too. due to environmental laws you cannot top this up yourself, it must be done by a qualified fridge guy. get him to check for leaks as well, usually they can be fixed if there is one, but a tiny amount of refrigerant can leak out over time with no actual major leak. Try first defrosting completely - occasionally ice crystals can form inside the refrigerant system which may be causing the problem, once defrosted, this water should be dealt with by the filter/drier. Probably still needs refrigerant gas, but is worth trying. once the gas is topped up then ask the guy to check that the freezer thermostat is working correctly - it could possibly be faulty, no way to tell easily without just replacing it or topping up the refrigerant gas first. Hope this helps, please post again if not :)

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Why is the refrigerator side is freezing food

First some fridge 101, the refrigerator/freezer models cool by directly refrigerating the freezer section and the refrigerator section is cooled when "some" of the cold air from the freezer is directed over to the refrigerator side (typically by a fan) to keep food fresh and not frozen a temperature controlling damper opens and closes to regulate the temperature of the fridge by introducing more or below freezing air into the cabinet. In older models where the freezer was on top the air simply "gravity" drained into the refrigerator cabinet, if the food was too cold you turned the fridge knob up and less air sank from the freezer to the fridge, simple but effective.

When you adjust the temperature level it controls the freezer temperature and this turns the compressor on and off to keep the food frozen. There is typically a knob or lever and some even have electric dampers that open and close to direct more or less air from the freezer and direct it to the refrigerator cabinet based on your temperature requirements.


Now that you know how it works there are a couple things to check. If the condenser coil is plugged with dust the internal system pressure will rise and in some cases make the fridge an over achiever and can chill too much so check/clean the condenser coil. Check the freezer temperature control and turn in up, also make sure the fridge temperature control setting is not set too cold.

Finally as the temperature changes around the refrigerator it will have an effect on the inside of the fridge too so expect to turn it up and down as the environment changes, down in the summer and up in the winter.

Hope the novel helps to resolve your issues.

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There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.


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