This unit has been in use, since October 2004. Up until about 10 days ago, it has been great. It has started loosing the picture & sound, on just certain channels (in a certain range). We have expanded basic Cable, without a "digital box." The range of channels effected is from 29 thru 45. It has never involved a channel lower than 29 or higher than 45. If one of these channels goes out, at least one or two more right next to it also goes out. It has been 29 through 31 (or 32), 31 through 33, 34 through 36, 37 & 38 and (just once) 38 through 45. The channels mostly effected are 30 & 31. It seems that now either of these two channels only need to be on, for 5 to 7 minutes before going out. The "snowy" pattern IS NOT like what you get, if the cable is disconnected. It actually has a "digital-type" of patterns to it. I called Tech Support, who said the parts would be covered but NOT the labor (even though they also said it most likely was the cable, as the "tuner would not just involve a small amount of stations"). They said to run a cable from the outlet in the other room (which that tv has not been effected), to check the outlet. It only took about 3 minutes for channel 30 to go out. I contend this is a TUNER problem and just can't believe that a $500 tv would go bad so soon. Does anyone have an idea or has anyone heard of a similar problem???
An expert who has achieved level 3 by getting 1000 points
On what you have explain you are to check with cable provider if your tunner was the problem all the channels would be affected try plugging another tv to the same cable and see what it does if you get the same symtoms then it will be from the cable company.if not then you will have to take your tv to a repairman and have it check probably a component in the tunner circuit is bad.or you tunner will need to be replace. good luck
Posted on Mar 26, 2007
you are welcome jeff i believe that you can do it your self but be very carefull in handling the set it stores a lot of letal high voltage.good luck and tell me how it went, my email is [email protected]
×
329 views
Usually answered in minutes!
Snakehead,
Thank you for your previous comments. It turns out the tuner needs to be replaced and it's ALL on my "dime." I've ordered the part, direct from Samsung and have purchased a PDF Repair Manual.
I am planning to have my son help me with this replacement. He used to work for a Stage/Concert Lighting manufacturing company and both of us are very "handy," with a good amount of common sense.
Do you feel we have a fair shot at completing this task?
I just feel so "taken," after spending $500 on a TV that has gone out in less than 2.5 years. I've never had a tuner go out, in under 20 years. It truly bothers my wife & I to think that we would possibly need to replace an item this expensive, in such a short period of time.
Thank you,
Jeff
Hello "Guest,"
Replacing the tuner is way more than a "do-it-yourself" project. It requires removing the old one from the soldered circuit board and re-soldering in the new one. The pins are very close together and one wrong move could ruin the unit.
At this point, I am left with two choices... Either put it on channel 3 and use the VCR as a tuner or take it in for service. Right now, I'm still using the first option.
Sorry I couldn't be of more help...
Jeff
Hey I have had the same exact problem. Do you think getting digital cable would fix the issue?
×