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There is likely a loose connection going to the manual feed paper sensor. The printer thinks there's paper in the manual feed, but of course since there isn't any paper there, when it tries to feed the paper in from the manual feed, the next paper sensor is not tripped, so it assumes there is a jam in the manual feed. Start testing at the manual feed sensor, and work your way back to the board it connects to. It may be the sensor itself just needs to be cleaned - these sensors are usually optical, and spraying canned air at it will often fix it up. Also, make sure the lever that trips the sensor isn't sticking after using the manual feed.
Check side ADF grips are correctly setup, paper tray is not mis-aligned, remove if poss, and replace to check.
check you printer's properties paper size is set correct for the paper used,
open the back door check for loose particles or paper,
remove slowly.
4 x Feed rollers in the back, revolve and clean with distilled water.
wait till dry, try printing again
Disconnect the power cord from the product.
Press and hold # and 3 while reconnecting the power cord.
When reset displays, release both buttons.
Try printing again.
no you might have a paper jam somewere and mabe you ink rollers are dry you might have to tell the printer to to a pre test and clean and if there is a paper jam it should be a slot on the back by the roller should be a tap that shows the tollers look for a pice of paper jammed somewere in the roller you migh have to take the paper out to inspct it for a paper jam and if none mabe the print heads are dry and it dosent feed the paper then could be it ok clean the print heads tell the printer to to a roller clean and then after that if no paper jam no were try printing a page take all the paper out and feed it manually and if it prints then some printer want feed if you have filled the paper tray up try putting less and then try
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I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
over time.
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
just check to see if there is any obstructions were the paper is going through, unplug printer cables, press power button for 20 seconds without any cables connected, it will refresh printer memory, connect cables back,try photocopy, if nogo, printer fualty
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
Hi, Sounds very much like the feed rollers are worn out. If you can get to them without too much trouble you can clean them up with regular rubbing alcohol and a rag which will help the paper feed. You might also want to try unpluging the printer and trying to roll the paper feed buttons by hand and seeing if a piece of paper will feed through without catching anywhere. If it does catch somewhere, then you may very well have a small piece of paper jammed in the paper path causing the jam. Good luck.
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