Question about Acer ScanPrisa 640U Flatbed Scanner

1 Answer

Blinking lights on standby, unable to scan

Driver is installed correctly for WinXP (although native drivers would also work), but when I try to use the Mirascan software or the native Windows scan program, the light would blink 8 times in succession instead of going on a steady green light (i.e. that its on standby waiting to scan something).

Posted by Kitty Flip on

  • Anonymous Nov 27, 2007

    Yep, I'm having the same problem. I've uninstalled & reinstalled with & without the software it came with. I do have Windows XP but when we got another computer we moved the one with the scanner on it to another room. We moved the scanner with it but will not work anymore - same computer just relocated it. I'm getting an error of -



    Read image data failure

    Please restart scanner

    Code [ffff:24]



    It does not have a printer hooked up to it. Does that make a difference? Do the cables/wires have to be plugged in in any certain order?

  • Anonymous Nov 27, 2007

    My Acer 640U scanner was connected to a computer with Windows XP & was working. We relocated the computer & scanner & now it will not work. I've tried installing & uninstalling with & without the software it came with.



    I get an error that says:



    Read image data failure

    Please restart scanner

    Code [ffff:024]



    Does it make a difference how the cables/wires were connected - the order of.? It does not have a printer hooked up with it. Does that make any difference?



    Thank you.

    Barbara

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Anonymous

Mi scanner no se puede instalar porque me sale un aviso de que debo tener firmado el software .
como obtengo el controlador para la instalacion en windows vista home basic

Posted on May 02, 2008

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