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Question about Vtech i6772 Trio Cordless Phone

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Searching my vtech cordless phone attatched to the base unit indicates searching i"ve tried everything from resetting the power supply the cord and removing the battery but to no avail. The two other handsets are working properly it's just the base unit tha't not. I can't use it as it doesn't have a dialtone. Please help

Posted by maricar tolentino on

  • Lauralu Feb 06, 2008

    The power went out the other day and now I have the same problem. All three headsets say searching. The answering machine still works but nothing happens when I try to dial on the phones. I have tried unplugging the power cord as well as the phone cord to reset everything.

  • shrif shrif Feb 11, 2008

    I am me Phone 6773 any handset is completely separate from the cabin Every time I show the word
    Enter base id A 15-symbol
    I know I find loss coverage Fein if one can tell me how Atsrv knowing that I addressed the company is not listed on the problems
    my emil : shrif_shrif_2006@yahoo .com


5 Related Answers


  • 1 Answer

SOURCE: VTech 5.8 mhz won't work

I found a solution that fixed this problem (at least for me). On the vtech site they said to unplug the base unit for at least 5 minutes. Previously, I had only unplugged the base unit for a few seconds. This time, I left it unplugged for about 10 minutes or so and when I plugged it back in, everything was working fine. Apparently there is some sort of capacitor that must discharge long enough to completely remove power from the circuitry.

Good luck and I hope this works for you!

Posted on Apr 18, 2008


SOURCE: phone not connecting

I find that unplugging the base unit power for about 20 seconds, then replugging it, usually clears this problem.

Posted on May 01, 2008


  • 550 Answers

SOURCE: Vtech ia5870 dual handsets model problem:

from the troubleshooting section of the manual

• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize

not a guarantee, something to try

Posted on Aug 30, 2008


  • 47 Answers

SOURCE: My Phone will not connect to the base unit...

My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.

This is what was listed in the Vtech Manual.

What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.

Posted on Jan 06, 2009


  • 1 Answer

SOURCE: i want to add an additional handset to my vtech phone...the new handset is "searching for base" and requests a 15-digit number which is suppose to be on the base--there is no 15-digit number to input.

The 15 digit number shoudl be on a sticker on the bottom of the base unit.

Posted on May 19, 2009

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Related Questions:


Thomson Skype phone CE21878GE5-A - OUT OF RANGE

Make sure the aerial is extended, most have one on the base unit. Resetting is achieved by remove all the batteries and mains plugs for an hour.

How do you reset a cordless landline phone?
Resetting a DECT phone.

  1. Disconnect the main base unit from the power supply and the telephone line.
  2. Remove the batteries from all of the handsets for approximately 1 hour.
  3. Re-insert the batteries into the handsets and power up the base unit.


Videos here



My TRU9485 cordless phone is showing an E4 message after power was restored after an outage. Obviously not working.

Unfortunately, the E4 error is an internal hardware failure. You can try to reset the unit by unplugging the base station's power supply. Remove the phone line cord from the base. Finally remove the batteries from all of the handsets. Wait at least 15 minutes before you reconnect the power, batteries and telephone cable. Place one handset on the base. Wait one minute and check if the phone works.

If you see a message about searching for the base or out of range, then the problem is probably with the transmitter/receiver in the base. In any case, if the TRU9485 is still under warranty (one year), contact Uniden. Otherwise, replace the cordless phone system.

I hope this helps.

Cindy Wells

Out of range or no pwr base vtech phone on help

Try disconnecting the base from the power supply. Then take the battery out. wait a few minues, then plug baack in and reinsert the battery, and it should work. You might have to reset the date and time. \check the V-Tech site for instructions.Good luck.

Red light indicating fone charging has not shut off for around 20 hours.

My Vtech 6.0 charging light only turns off when I remove a handset from the charger base. I have had these three set for two years and they work fine. I think that the red light is just to let you know that the charger is working, if you loose power, or unplug one of the base units there is no indication of a dead battery.

We had a power outage and now the answering machine displays an A that we can't get rid of. Now matter what we do the system no longer works.

Try unplugging the base unit and removing the batteries from all the handsets. Then put the batteries back in and plug in the base unit to see if that resets everything.

Is there a reset button anywhere on a vtech cordless phone?

remove battery for handset.
unplug power AND phone line to base unit.
wait 15 seconds or more.
reinstall battery.
plug in power to base.
plug in phone line to base.

put handset in base charger slot.

wait a minute or more for all to reload from ROM.

Can use the phone it is only reading searching on the display.

Reset Procedure for Cordless Phones

What is the general reset procedure for cordless phones?
1. Disconnect Battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect Battery to hanset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base in most instances

VTech 2420 handset will not promp me to key in the base ID

If the other three handsets work ok then you have a defective handset.

Searching for base

My long-term experience with these phones is that occasionally, they get themselves into some kind of weird state: this is usually indicated by the flashing "searching" message.

In all cases it's been cured by unplugging the power supply AND the phone-line (both simultaneously) from the base, waiting a few seconds, then re-connecting. Normally this sorts things out, but will require you to re-set time& date (the base can sometimes still derive power from the incoming 50v line). Batteries out of handsets is a last (addtional) resort. I've very rarely had to re-register.
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