Could you please help me. The cord is not retracing anymore and I have been trying to fix it without any luck. Is there a mechanism to reload it or what can I do. Please let me know if you have any ideas. The cleaner is fairly new and works otherwise.
Would really appreciate any suggestions
Thanks in advance
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Re: The cord won't rewind anymore.
All these rewinds are a pain! the rewind mechanism is a spring-loaded coil. fault is possibly that the cable is jammed and you may be able to free it by gently tugging and releasing. otherwise there is a problem with the spring and that is not worthwhile repairting
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The rewind tension spring may be broken or fully extended. Try to yank hard on the cord and pull toward you with some force. Pull until the line will no longer come out and if it won\'t recoil then it needs to be repaired.
Try it half an hour later, does it run? If so it's overheating. Change your filters and empty the cup. If it does not run it's likely a problem with the cord rewind. Some of those units had a recall on the cord rewind. To find out for sure find a local hoover service center and take it in for repair many times at no cost.
You will probably have to replace the cord winding mechanism. I have never had any luck trying to repair one. Cord retracters are great when they work but it seems like they always go bad before too long. On many units you can't even replace the cord if you get a bad spot in it, you have to buy a new cord reel which can get expensive.
Remove the 5 Phillips-head screws carefully without stripping the heads. There are 2 at the front bottom, 2 at the top back (above the wheels), and 1 at the back beneath the dustbin. After the screws are loosened/removed, you can remove the top cover of the vacuum (be careful with the attached wiring harness). Then remove the black plastic cover over the cord rewind wheel, and you can easily remove the wheel. Pull the cord out a bit to give yourself some slack. You should be able to free the jammed cord and then reassemble the vac.
Hi there Johnd, SmartAlec from Nelsonvacuums.com.au here. I fix vacuums full time for a living and the first time i had this problem with the australian version of this vacuum it tok me an hour to pull it apart and back together. now i have done a dozen or so it is about a 30minute operation. I dont know what you rate your technical skill level at but i give this machine a 8/10 for hardness. It is most likely that the cord has jumped off the reel and is wedged so it shouldn't require parts but it cant be done without nearly stripping it down. There is no reset or similar for the reel. My advice unless your very confident take it to a repairer. It would be 1/2 - 1hr of labour charge only i would think.
Hope this helps.
I had the same problem - the power cord for my Hoover Elite Upright (U5507900) was stuck a few inches out and wouldn't go any further. But when I unscrewed the rewinding mechanism, the cord had clearly gotten twisted and partly buried under itself so after some work I was able to free it. Now it seems to be working fine, at least for the moment. Note that I had to use small screwdrivers to unscrew the cord rewinding compartment, like the kind of screwdrivers you use for computer repair. HTH!
GET TO THE REEL AS FOLLOWS: (BEFORE YOU START, BE SURE TO UNPLUG THE DIMENSION FROM THE OUTLET) 1). TURN VACUUM OVER AND USE A FLAT-BLADE SCREWDRIVER TO WEDGE/SLIDE THE WHEELS OFF (PUT THE SCREWDRIVER BLADE BETWEEN THE LITTLE BLACK WHEEL BRACKET PIECE AND THE GREY CHASSIS OF THE VACUUM AND SLIDE/WIGGLE THE WHEELS OFF); 2). THE 2 DEEP HOLES AT THE TOP OF EACH WHEEL RECESS LEAD TO 1-1/2" LONG PHILLIPS SCREWS >> UNSCREW THEM; 3). AFTER REMOVING ALL 4 SCREWS, YOU SHOULD BE ABLE TO EASILY LIFT OFF THE TOP OF THE REEL/MOTOR COMPARTMENT. 4). CAREFULLY LIFT AND ROTATE THE CONTROL PANEL TO THE SIDE. 5). THE REEL IS NOW IN PLAIN SIGHT. 6). I’M STILL TRYING TO FIGURE-OUT HOW TO SAFELY ACCESS THE GUTS OF THE REEL MYSELF. I HAVE A PROBLEM WITH INTERMITTENT VACUUM POWER AND ALSO WITH WEAK CORD RETRACTION. ANYWAY, GOOD LUCK TO YOU !!!