Could you please help me. The cord is not retracing anymore and I have been trying to fix it without any luck. Is there a mechanism to reload it or what can I do. Please let me know if you have any ideas. The cleaner is fairly new and works otherwise.
Would really appreciate any suggestions
Thanks in advance
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Re: The cord won't rewind anymore.
All these rewinds are a pain! the rewind mechanism is a spring-loaded coil. fault is possibly that the cable is jammed and you may be able to free it by gently tugging and releasing. otherwise there is a problem with the spring and that is not worthwhile repairting
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I'm sorry to hear your DC23 Turbine Head's cord seems to be stuck. If there's an issue with the cord reel mechanism, your machine may need a repair.
We'd be happy to help you arrange this, and will also be able to confirm if this is covered under your Dyson parts and labour warranty. Please note, we would advise against trying to repair the machine yourself in case damage is caused - if your vacuum is within our warranty period, this could also void any remaining cover.
When you have a moment, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) to discuss your options with our experts.
It was most likely pulled out too far and the spring is broken. Best suggestion is to replace the complete cordwinder assy., cord and all..then you're good to go. I can service it. [email protected] Hope that helps.!
The rewind tension spring may be broken or fully extended. Try to yank hard on the cord and pull toward you with some force. Pull until the line will no longer come out and if it won\'t recoil then it needs to be repaired.
Try it half an hour later, does it run? If so it's overheating. Change your filters and empty the cup. If it does not run it's likely a problem with the cord rewind. Some of those units had a recall on the cord rewind. To find out for sure find a local hoover service center and take it in for repair many times at no cost.
Hello Mr. Stein- well there is a few different options you could take.. 1st being you can change the plug on it if you wish. I know home depot sells them for about a buck or two. although this is a quick and cheap fix, if your vacuum is still covered under warranty the altering of the cord/plug will void your warranty unfortunatly. another option would in my opinion would be the best option, would be to take the vacuum in to a vacuum store, perferably an authorized dealer/ service center for your vacuum brand, and have them change out the whole cord. changing the whole cord would limit the chances of the cord of the cord/ plug ever shorting out. A reason why your plug did break off like was probably because it was being removed from the socket by the cord it self and not the plug. with almost ever company that I am fimiliar with. the plug prong breaking is not a warrantible issues, Because it is not a manufacture defect.
I hope this is helpful! and if you have anymore questions please dont hesitate to ask :]
You have over pulled the cable out way beyond the limit marked on the cable, try gentle tug/ pull with. Thumb of the area around auto,rewind area may just set it in motion again. If no go you will have to bite the bullet and dismantle the hover auto rewind unit carefully noting how you take it apart ref, to any springs recoils mechanisms where and how they are fitted a photo or photos should help you reassemble the unit, go careful try makers Webb site may be helpful diagram ect.
Hi to do this you will have to somehow find a service manual, this will give detailed instructions on why and how. I have searched for one however i was unable to find any. Perhaps a direct plea to the manufacturer may help?
In any event, usually the is NO "Fixing" of the retractor, most often, the mount at the rear attachment of the coiled spring, brakes and this stops it retracting.
The fix is to replace the entire recoiler assembly. This is pretty simple job, if one can obtain the parts.
However my professional advise is to take it to a vacuum repair shop, (NB: Only take it to a repair shop that deals in YOUR brand) and ask for a "Quote" for the repair, I am sure it will be modest indeed. You see this is just such a common thing that they fix all the time.
Well, First of all, let's make sure that the vacuum still works with the cord in this position? At least you are not without a vacuum, right?
Now-- Temporarily you will have to do what we used to do before Cord Rewinders were invented, and just coil up the cord, neatly, when you store it.
And next -- getting it repaired: If you have pulled it all the way to the 'STOP'-- nad the internal catch is not releasing-- try one more firm pull-- if the catch is not releasing, then the cord winder is either jammed, or broken. Either way, someone is going to have to tear into it, and either repair or replace the winder spring, or catch-- Repairs could run $100.-- Are you interested in making that investment? I will tell you that Meile is a very well made machine, -- and to replace it is going to be MANY hundreds of dollars-- So-- your next decision, is to decide if you want a newer machine, or do you like the old one enough to make this repair investment?
If you want to tear into the re-wind mechanism-- You are going to need a good work bench, tools, and you will be working with a powerful re-wind spring
Let us know if you care to go deeper into this problem.
The button itself may be bad. The plug end of the power cord may have a broken wire near the plug--repair with a common replacement plug from a home center or hardware store. An AC voltmeter would be a great help in finding the problem instead of just replacing parts until it works. Good luck!