Ge profile pvm1870sm1ss will not heat food

SOURCE: GE PRofile Spacemaker XL Microwave Oven Model# JVM1460 950 watts

Sounds like the problem is in the high voltage. Most common would be magnatron, capacitor and diode. For safety reasons this should be checked by a professional. Look in your owners manual because some high voltage parts have a longer warranty than 1 yr.

SOURCE: Microwave not working, please suggest

Your magnetron tube has failed. According to the warranty on the Profile Series microwave ovens, the magnetron is covered for 5 years from the date of purchase, but labor is not included. I would call GE Customer Service and when they ask for the model number (which begins with JVM) and the serial number, be sure to give the date of purchase as the date you closed on your house. If they insist upon charging you for a service call and labor, I would call my builder's Customer Service Department and demand (very nicely) that they intervene with GE to waive the service and labor charges. That worked for me (Lennar Homes).

William Miller

• 9179 Answers
• Posted on Jan 12, 2009

SOURCE: display panel works but no heat, no fan, turn table doesn't turn

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

SOURCE: No more heating, GE Profile Microwave JVM 1870CF02

I think its the mag tube, mine went out the same way. GE will provide the mag tube for free just call them...have a local ge certified tech out to put it in.

SOURCE: Our microwave suddenly stopped heating. The

sounds like the magnatron went out