I had many songs display "bad track". After reformating and erasing all the songs, I went to reload the songs. However, all of the tracks show an error sign and or already added sign during the syncing process. After trying several times, each reformating in between, it now freezes after syncing the first song.
Here's what another user did - let me know if it works:
ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.
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