Wait a few minutes.
Try the download again.
If you still can't download:
Try going to other websites (such as Google.com
) to see if they are also slow to respond.
If other websites are also slow:
Shut down your PC.
Turn your network router off.
Wait a few minutes, then turn your router back on.
Turn your PC on.
1. To start, go to the McAfee Consumer Support home
page, and scroll down to the McAfee Virtual Technician section:
NOTE: The Virtual Technician is only available on Windows PCs. You do not see this option if you view this page on a Mac, or an iOS or Android device.
2. Click Download and Run.
3. Save the mvt.exe file to your desktop if prompted.
4. Double-click mvt.exe, or click Run, to start MVT.
5. Click Yes if the Windows User Account Control asks
you to allow MVT to run.
Wait for MVT to install, initialize, and update. This process might take a few minutes.
MVT then scans your PC for issues with your McAfee product.
6. If any issues are found:
Choose Autofix, and follow the prompts to let MVT fix the problem.
If MVT cannot fix the problem, contact Technical Support.
You need of any our Technical Support agent. Please call Technical Support team at +1 888 597 3962 our experts are available 24/7 by phone.
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