Question about Canon Rebel XT / EOS 350D Digital Camera

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Weird problem: access lamp won't shut off & camera won't work

I've had my Rebel XT for two years and never came across this problem. I was shooting at a party the other night and used an external flash for the first time and everything seemed normal until I went to my friend's to upload them off of the camera and both batteries I have were strangely dead, although they shouldn't have been. I charged them at home and when I inserted either of them into the camera, it immediately made (and contiues to make) a noise like it's taking a photo (which its not supposed to do). Also, the red access lamp (cf card indicator) won't shut off if the camera is turned on or off, and no buttons will work - except, strangely, the auto focus point selector button and the drive mode section button - neither of which does me any good without the rest of the camera working. The access lamp stays on until I take out the battery. I've tried two different charged batteries, different cards and nothing is working. Wondering whether using a flash screwed up my camera somehow (the photos worked though). It also was very hot that night although obviously there was no direct sunlight on it. But I've been in super hot Bangkok for two years and this never happened. I have a bad feeling about this. I hope someone can help.

Posted by Joel Gershon on

  • Joel Gershon Mar 26, 2007

    Hi and thanks,

    I don't know how I do a reset myself. There is no menu for me to look at as the camera is not displaying anything, and the manual doesn't explain how to reset the camera any other way. I'll check in with a service center to see about a master reset. Can you suggest another way to reset the camera without being able to see the menu?



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Hello Joelski, Altrought I can't know for shure what is the actual problem without seing or testing the camera I come to assure you that it isn't necessary to have a bad feeling. Your problem is most likely related with the camera's firmware not something hardware. It would be imposible for something to affect so many different areas of the camera simultaneous. And if however possible, the flash will be my last gues. As I said the problem is most probably related with the camera firmware. Try to ask someone at a service center to rewrite the camera's firmware and perform a master reset. This should fix it. Also before you go to the service perform a reset on the camera yourself. Just to make shure. If you need more informations please reply and I will gladelly help you.

Posted on Mar 26, 2007

  • Anonymous Mar 26, 2007

    you can reset a camera by removing its battery and pressing the power button for about 1-2min (keep it pressed). Then press every button on the camera twice (this includes the zoom buttons, menu buttons, everything that can be moved or pressed). This is a generic type of reset it is supposed to work on most models by having erased the internal memory chip that stores the user informations.



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