I've got a new battery in the answering machine, and calls are in memory. When I unplug the power cord (from the wall socket) and then plug it back in, the calls have disappeared. This is not expected behavior, is it? Any suggestions on how to remedy it?
For this particular model it says that when you want to move the unit you must NEVER unplug the power cord from the BACK OF THE UNIT! Doing so erases all messages.
Terrible feature. Who would have ever guessed unplugging it from the back of the unit would erase all messages! Frustrating!
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Suggest you visit their support website or find their 800 number. Or try disconnecting from the line & removing all batteries for a minute, then reinstalling the batteries and reconnecting to the line.
Be sure to turn off the power and unplug the power cord before cleaning the machine.
The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory.Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
The machine cannot send or receive faxes when the power is turned off.
If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.
Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.
Open the Document Tray.
Open the Document Feeder Cover.
With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).
After wiping, close the Document Feeder Cover by pushing it until it clicks into place.
No clue what a SIM is this is a RCA office phone model # 25424RE1. Batteries are new. Ive unplugged every cord. I have the diplay that works, it show me how many calls ive had etc, but the background wont light up when you pick up the reciever and it wont let me dial or answer the calls.
I just bought a new Uniden DECT 6.0 phone and had a similar problem. It wouldn't ring when plugged into my Linksys voip router, but my old 5.8 GHz did ring. It would get a dialtone and make calls, but when called via an outside line, it would appear as if it was ringing. If I picked up during this "silent ring," it would answer and take the call. It wasn't a ringer volume issue. I called tech support, they said on the main headset, unplug the battery, then unplug power from the base, then unplug the phone cord from the base. Wait 15-30s. Plug the phone cord, then power, then reinstall the battery. Press the End button on the phone. Put the phone on the base for 15-30s. Pick up the phone. Press and hold the Find button on the base. Do this Find thing 3 times. Put the phone back on the base. Wait 10-15 minutes. Then try calling it to see if it rings. Worked for me, finally got it to ring before I decided to return it.
When the power went out it may have set the machine to its default setting, "answer function off". Press the "On/Off" button to check for sure. A battery really wouldn't help in this matter because it's only there for backup; when the power goes out the batter will save your settings, outgoing and incoming messages. Perhaps when the power went out you lost your outgoing message, and now, when people call, they don't realize that that they are supposed to leave a message. One more thing you can check is the switch on the side of the phone which tells the machine to answer after 2 or 4 rings.
Background: The TAD1220 does not have a way to manually delete messages. It more or less has a FIFO(FIRST IN-FIRST OUT) method of retaining messages. It will save up to 14 minutes of messages and then they are deleted automatically after you play them back and receive another incoming call. This is important: It will only erase the messages AFTER you have listened to them *AND* received another message.
Exception: If you happen to press the STOP/SAVE button, then all of the messages will be RE-SAVED until the memory limit has been reached.
Extreme Solution: The only manual way is to remove the battery, disconnect the power cord and erase everything. You will then need to reprogram your greeting.
I just encountered this same problem on my phone. To resolve, you must hard reset the phone as follows: unplug power cord, unplug phone cord, remove all batteries. Leave disconnected in this state for at least 10 minutes. Now reconnect in following order: reinstalling batteries, reattach the phone cord followed by plugging in the power cord. This restores the phone to the original settings. You will lose items in memory, but the phone dial function should be restored. This was recommended by customer service and resolved my issue which sounds identical to yours. You can now proceed with resetting up your phone as desired.
Managed to clear it myself. After making several cell phone calls to my machine last night and unplugging it over and over, etc. I gave up. This morning I again unplugged everything, reset all the settings and called the machine several times. At first I kept getting the "noise", but eventually I was able to call and leave a normal sounding message. Can't really explain what "cured" it! In desparation I did shake the machine and give it a hard slap, but who knows what did it!
1. Open the battery door with a ballpoint pen. Install one 9-volt alkaline battery (not included)
and replace cover.
2. Plug the telephone line cord (connected to the back of the TAD2012) into the modular wall
3. Plug AC adapter into standard 120-volt outlet. Plug your phone directly into an outlet, not into
an extension cord.
Answering System Operation
Recording Your Personal Greeting
1. Press and hold down the GREETING control.
2. After the beep, speak towards the front of the base; you have 30 seconds.
3. When finished, release button. Your unit will play back your greeting and
reset to answer incoming calls.
4. Adjust volume control on the side of the unit to set the speaker to the desired level.
Select the Number of Rings
Choose 2,4 or TS (Toll Saver), which programs the number of rings that you want before your unit answers.
To Play Back Your Messages
1. When the message indicator flashes, you have received messages.
2. To hear your messages, press and release the PLAY control. Your unit will automatically
reset after messages are played.
To Save Your Messages
After the last message and 2 beep tones, press the STOP/SAVE control.
IN CASE OF POWER FAILURE OR IF ANSWERING SYSTEM IS NOT OPERATING PROPERLY
If a power failure occurs or the plug comes out of the wall, your unit
will shut down until the power is restored. One 9-volt battery must be
installed to retain your personal greeting message and incoming
messages during the power failure. Occasionally outside factors, such
as power surges, may adversely affect the unit. If the unit is not
operating properly or if the light continues to flash once power is
restored, try these steps:
1. Unplug the AC adapter from the power outlet.
2. Remove the 9-volt battery. Replace with a fresh 9-volt battery.
3. Plug AC adapter back into power outlet.
4. When your unit is initially plugged in, it will check its memory for approximately 3 seconds.
Three deep tones will be heard if you attempt to record a greeting message before this
5. Record a new greeting message.
Indicator Status: Message indicator is consistently flashing slowly.
Reason: No greeting message has been recorded.
Action: Record your greeting.
Indicator Status: Message indicator flashes rapidly.
Reason: A 9-volt alkaline battery (not included) has not been installed or needs to be replaced.
Action: Install a fresh 9-volt alkaline battery. (Battery provides power failure backup. Unit is functional without it).
Indicator Status: Message indicator flashes to indicate number of messages received,
and then repeats.
Reason: Messages have been received.
Action: Press PLAY control to hear your messages.
Indicator Status: Message indicator is lit solid.
Reason: System is in Answer Mode.
Action: No action required. Unit is ready to receive calls.