This type of problem is often caused because recently installed software is incompatable with your current software. If you have installed any software since the printer last worked, try uninstalling this software first (this usually works).
If this does not solve the problem, or you have not installed any new software first run your antivirus/antispyware programs. Make sure that you disconnect your computer from the internet before running antivirus.
If you are still having problems, then preform a system restore. To do this on XP follow these steps:
- All Programs
- System Tools
- System Restore
Hope these solutions help.
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