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janie brigman Posted on Mar 24, 2007

Mp3 won't turn off and the screen doesn't work

After listening to music i tried to push pause and it didn't work. I tried pushing every button but the screen wouldn't light up. I tried to turn it off but no matter how long pushed the button it wouldn't turn off. I just had to wait for the battery to run out. I've only had my sansa for a month.

2 Answers

A

Anonymous

To turn the Sansa of when it hangs, press and hold the Power/Menu button for at least 15 seconds until the unit powers down. You should then be able to turn it on again and continue with normal use.

A

Anonymous

My Sansa wouldn't turn off and I got it to do so by pressing the center button while holding the main menu button down. But then once I did, it wouldn't boot back up.

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