After listening to music i tried to push pause and it didn't work. I tried pushing every button but the screen wouldn't light up. I tried to turn it off but no matter how long pushed the button it wouldn't turn off. I just had to wait for the battery to run out. I've only had my sansa for a month.
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I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.
I don't think I am actually solving this, but I think I may have a reason why it is happening. I am having the same problem with the radio turning off after about three minutes (I, too, had to reinstall the firmware).
I think the system sees the player as "inactive" when in radio mode and shuts down after a few minutes of "inactivity" -- even though you are, in reality, listening to the radio. The exact same thing happens when you pause an MP3 you are listening to; the system will see the player as inactive (because the music is paused) and shut down after a few minutes.
Maybe there isn't anything in the system (firmware?) that can differentiate the inactivity of just listening to music coming in through an antenna and the inactivity of paused digital music?
Feel free to send this to Coby tech support and see what comes back.
on the bottom of the mp3 player there is a very little button that u need a needle to push its the reset button sometimes these mp3 freeze and u must push the reset button it u dont loose any music or saved files anything like that it just basically turns the mp3 player off for u so that u can then turn it on using the play and pause button on the side of the mp3 player if this doesnt work the i guess tuff nooges
When you turn on your mp3 and there's the list like music, movies, ebook... etc... choose the Record and when you get to rec. push the options button (OPT top right had corner) then start record, then when you're done push pause/play and then turn off the mp3 and then go back to the record mic again and push play to listen to it.
I had this same problem with a cheapie mp3 I bought off of ebay. I read on another site to make sure that your player is not set to 'pause'. On this shuffle it's hard to tell so I pushed the pause/play button just once and then had absolutely no problems in copying music files or listening.
Others have said to flip a write-protected switch from on to off. But as far as I can tell mine had no such switch. Also have heard to format and start all over but I wasn't able to do that either.
So please try to push your pause/play button and try again.