Ok it all started when i was done with my update. when i was done with it, i followed the directions and disconnected it. then when i go past song number 20 it goes crazy and turns off and turns back on, and everything is reset. i need help trying to figure out to do. some one please help me.
Hi, Try formating the sansa first. You can do so by clicking on "My computer" and then right click on the sansa drive and "Format". It will help in case the 20th song was in an invalid format. Let me know if it helped. D.
Posted on Apr 10, 2007
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