This the 60 Pint model that is dehumidifier, humidifier and air cleaner. I have only been using it as a dehumidifier. Until recently, when I switched it off from with the on/off button beside the LCD, all was quiet from the unit. Now when I turn it off with the button I hear a motor running from somewhere inside the unit. It only stops of course when I unplug it from the wall. Even if I just plug it back in, without actually turning it on from the front do I hear this motor running. What could this be ?? I'm not entirely sure if it's running correctly now, so I'm just trying it out since spring has arrived. regards P.D.
It's normal, the motor is running while it's not powered on to make the water filtered in the tank.
Do you get problem with water get on the floor?
E 7
I contacted the manufacturer, and they said this is not normal and to bring it in for service.
It seems to be a fault in the design, is my understanding.
Otherwise it would have made this noise in the first few days of operating it (if it was normal operation)
Mine does the same thing, and no, it is not normal. While the motor is continuously running no water even enters the collection chamber in spite of humidity levels which would suggest it should. Can the manufacturer respond????
freezing up can be causes by a few different problems. problem....3,361 views
Usually answered in minutes!
I have the exact same model and get the exact same thing. I believe it's the pump to pump the condensed (dehumidified) water up into the reservoir, and it just won't shut off ...period.. It's not even 2 years old, and I know the pump is going to eventually burn out as no water is going through it. I'm thinking it's a water level sensor, but not sure. I've emailed the company, still waiting to hear back.
I have the same problem too...
When I use it has humidificator, the little motor in the bottom back is making a big noise and never stop until I unplug it.
Was working fine before, but now the noise is so lound...
I don't have any leak or water on the ground, but it's just way to noisy.
I have the same problem and it is definitely the dehumified water tank pump that remains on constantly even though there is nothing to pump out. I believe the culprit is a faulty level sensor/switch. I've only had the unit for 4 months so it is on warranty. I am taking it to the nearest approved appliance repair depot for repair.
I too have exactly the same issues as listed. Often the tank remains empty until I apply pressure and then you can hear it filling the tank. It takes a minute or two (of applying pressure) and surprisingly, and quite quickly, the tank is 1/3 full. Haven't had the system too long, it ran great when we first purchased....no solution.
This the 60 Pint model that is dehumidifier, humidifier and air cleaner. I have only been using it as a dehumidifier. Until recently, when I switched it off from with the on/off button beside the LCD, all was quiet from the unit. Now when I turn it off with the button I hear a motor running from somewhere inside the unit. It only stops of course when I unplug it from the wall. Even if I just plug it back in, without actually turning it on from the front do I hear this motor
Same problem as describe above
CAN'T BELEIVE THIS PROBLEM IS SO COMMON! i HAVE THE EXACT ISSUE
Why, Why Why! I cannot find parts for this unit anywhere. I need the hepa filter with the charcoal back and a DMC filter. These items are no where to be found anywhere in Kingston, Ontario. I have tried everywhere Simplicity/Danby has told me to no avail. Where do I get these items. I have even called appliance repair shops who have said the unit and supplies have been discontinued. Is this the way this company operates? Buy a unit then discontinue because parts are not available? The unit is only 3 years old for Pete's Sake. Someone please help, my dog needs this unit because of her allergies, collapsed trachea and enlarged heart. I need to humidify the air and clean air of dust, pollen etc. If I do not get these parts, my yorkie will not survive and I cannot afford another unit. I need your help, please my dog means the world to me and I would like to keep her healthy. Thank you.......Debbie
×