Question about Nortel Norstar 16-Line PBX Speakerphone

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Alarm: 51-2 - no dialtone-cannot dial out or receive calls

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On of your trunk modules went bad.
In this case -2 is the trunks on the KSU, check all connections reboot phone system to see if issue clears.

Posted on Aug 14, 2012

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1 Answer

Why no dial tone. Only static?


Check the phone line were it comes into the house there is usually a point where the phone connection from the the TELCO outside wires connects to the inside wiring.
Remove the inside wiring and test the wiring that is on the TELCO side. If you get dialtone the trouble is in the inside wire. If you don't get dialtone call TELCO

Aug 26, 2014 | Lands Phones

1 Answer

We have a Merlin System, the phones are MLX-10D, we have to dial outgoing calls 3-4 times before the call will go through. Now we're receiving complaints that incoming calls are just ringing and we don't...


Sounds like one (or more) of your lines are out in your telephone system. Each time you press a 9 for a line the system simulates a dialtone to see what your dialing next so it can check it against the automatic route selection table. After it checks, it pulls a line out of a pool group to complete the call. At this point its grabbing a line that is not working on the system.The best way to figure out which ones arent working is to check the lines on the main console by pressing each line button and seeing if it produces dialtone. More than likely(but not allways) its going to be a line problem from your dialtone provider.

Sep 21, 2010 | Lucent Merlin Legend MLX-10D Phone

1 Answer

My phone says check Tel Line


Sounds like your telephone line might be dead. If you have a gray or tan telephone box on the outside of your house you can plug your phone in there to test the line. If you get dialtone then thrers a problem in your house wiring, if you don't get dial tone then the line is dead and you need to conact your telco provider.

Apr 14, 2010 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

I can't get dial tone and can't dial out.


make sure the phone is plugged in. You'll need dialtone first, the other issue will fix themselves once you have dialtone!

Feb 10, 2010 | Lucent 1872 Corded Phone

1 Answer

Can i forward my home phone to cell phone


yes, providing you have that service through your provider. It's typically done by accessing your line and dialing *72 if the service is active you'll recieve a stuttered dialtone. then dial your cell phone number. once you've answered your cell the transfer is established. To deactivate call forwarding, from your home phone dial *73. you should recieve a stuttered dialtone confirming that the foward is off.

Dec 22, 2009 | Lands Phones

1 Answer

No dial tone


plug out the fax... plug in a phone... if still no dialtone... replace phone cable... still no dial tone... call the phone company...

plug out the fax... plug in phone... dial tone heard... bad fax... try to reset fax machine... per instructions... still no dial tone... call repair guy...


I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Dec 18, 2009 | Office Equipment & Supplies

1 Answer

Lately every call I get I lose and receive a dial tone I am with bell but they say it is my phone possibly a software issue


Well, interesting part is, your phone doesn't create the dial tone sound.

If your call is ending, then you hear the dialtone, I would suspect a problem with a particular tower. If it happens all the time and in multiple areas, then all bets are off.

Nov 02, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

1 Answer

Dialtone, but no dialing


Uniden offered a replacement, stating that the base phone was probable beyond repair.

Jun 04, 2009 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Dialing out


Usually picking up the handset and dialing " 9 " will get you another dialtone and then you dial the number you want. If you receive a busy signal it could mean your system requires another number to dial out or your phone is restricted from dialing out. When you pick up your handset or press the INTERCOM key you should get a triangle shapped light which means you can proceed with dialing your access code for making a call ( 8 or 9 ). Hope this helps, let me know ...Mike

Aug 17, 2008 | Nortel T7316E 2-Line Corded Phone

1 Answer

Can't dial out


Can you hear the tones when you dial? Is there a (tone / pulse dial) switch or programming option?

Jul 02, 2007 | Uniden DXAI4288-2 Cordless Phone

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