Question about Creative Labs ZEN SLEEK MP3 Player

2 Answers

Creative Zen Sleek

My mp3 player turned on in my pocket, I dont know how long, but i went to turn it off, and it froze. So the only thing Icould do was let it run out of battery. The next day I recharged it, but a menu came up that said Recovery Mode and it gave me 4 options. 1. 2. Format All 3. Reload Frimware 4. Reboot I tryed the first and it didnt do anything, then i tryed Format All, and it said it had a harddrive problem, and also said t had a hard drive problem when I tryed Reload Firmware, then i rebooted, and it went to the same screen. I dont beleive it is the usb cord, beacause it lets me recharge it and recognizes it as a device on my computer, but it says it only has 20MB of memory and it says its EMPTY. I dont know what to do now.

Posted by Mike Calhoun on

  • Mike Calhoun Mar 26, 2007

    this didnt help me, i have already tried to reset it, it goes back to the recovery mode menu

  • Envyme Dec 05, 2007

    I have the same problem.
    I've tried everything I know how to do, including the reset button and reload firmware. When I try to connect it to my computer, the creative software doesn't read it, and it won't let me reinstall the firmware for my player.

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Anonymous

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The hard drive is bad
common problem with these
i recommend replacing it with a cf flash card more reliable.
lmk if you need more info
http://www.fixya.com/support/t139052-creative_zen_sleek

Posted on Dec 05, 2007

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Anonymous

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There is a little hole at the bottom of your mp3 player. It's the reset button. Click some lead out of a mechanical pencil and insert it into the hole. That will reset your mp3 player, and will probably take care of the problem. If it doesn't, let me know. I had the same problem, and all I did was hit the reset button. The hole is really tiny, but you can't miss it. -Sarah

Posted on Mar 25, 2007

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