Hi there. I have a problem with my dvd/cd drive or maybe it's some sort of clash in my extensions. When playing a dvd or cd on my pc the sound is cracked, almost like there's interference or a loose wire in my speaker system. The dvd playback also jumps slightly. The drive still works fine when ripping cd's onto the pc and when installing software. Also the sound is fine when listening to cd's that I've already up-loaded so the speaker system is fine. The pc did have a warranty and I fixed the problem once before by doing a 'system restore' though the problem returned. Since then my pc supplier have gone bust so I can't contact them again! I don't want to keep doing 'system restores' as I had a problem the last time I performed one and had to re-format my hard drive! I don't want to do that again as I have a lot of stuff stored on my pc now. I noticed that the crackling sound / jumping images may have started when I was watching a video on u-tube and put a cd in the drive at the same time. The sounds seem to clash. I hope you may be able to suggest a simple way to fix this problem. Cheers . Ray
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Re: dvd/cd drive fault
Firstly, i doubt it's the cd drive, but to be sure and start a fresh with it, go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete.
Restart the pc and windows will find the drive again and install the drivers.
Secondly click Start>Run then type 'dxdiag' and hit enter, this will bring up a diagnostics programme for sound and video drivers.
run the test on both to see if there are any driver conflicts.
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hi I think in detail you problem is that you play DVD movies, write DVDs, write CD etc. overall it was working fine. All on a sudden you could not plat DVD movies anymore. At the beginning you thought your DvD burner needs to be changed but you tried audio CD and mp3 just to check and they worked fine, then you tried data DVD, that worked perfectly okay as well. than you think there was certain that it's a software problem. So you tried all sort of things that you possibly could. you removed the hardware and added it back on. It didn't work. you uninstalled DVD codec and reinstall it. Still didn't work. you installed one software called regcure, still didn't work. you tried windows troubleshooter, didn't get much help.
if you done all these thing......than i think..
The DVD drive still could be bad. I would try to borrow an external DVD drive before you try anything else. If the system picks up the drive and plays though your software, then most likely the drive is bad. I had this happen with a desktop in reverse, (played DVD, not CD). I think there are 2 different lasers in a combo drive. It's definitely worth a shot. Is there anything in media player waiting to be written? Unless you have a third party codec properly installed in Windows Media Player, it will pretty much act the way you describe.
hopes that helpful to you Regards Pankaj Gandhi (please vote)
Check the transport mechanism of the laser head. The transport can get
stuck with dust, hair or vibration. If the transport is stuck, the drive
still appear but can't read the CD because the lens is not moving
Clean the area around the lens with cotton buds (be
careful not to scratch the lens). Move the lens mechanism away from the
center (use a plastic paper clip, slide gently). Place a DVD/CD disc and
reboot your laptop. The DVD will auto align the drive during boot-up.
The CD rom is limited to CD's. In order to read a DVD, you will need to install a DVD rom. My suggestion is to get an external DVD Burner - i just bought a Samsung slim external DVD burner that reads / writes CD's and DVD's.
You will have no luck ever reading a dvd in a cd rom.
the only thing i can think of there is that you have some kind of fault, or maybe try to do a system restore by clicking on start,all programs, scroll up to accessories then to system tol them follow instructions, restore it back a few weeks try that