Question about SanDisk Sansa e250 MP3 Player

Sandisk my sandisk went in recovery mode and now when i try to download music it freeze and turns my sandisk back on and the music is not downloaded. Could you please help me i would aprseate it.

1 Answer

ThaMp3Doctor

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8,597 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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2 Answers

Have just purchased refurbed player and although ok on receipt ,have charged battery and downloaded music BUT now will not turn on .

http://www.sandisk.com/sandisk-support/driver-download-wizard Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

Apr 05, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

I have always been able to sync music on my Sansa MP3 player until today. It wont accept any new music, but the music files are not hidden. When I try to sync the music, it gets about half-way through a...

Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover
Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Jul 01, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e260 freezes on boot.

You may have downloaded the wrong firmware.... Firmwares- Version 1 Version 2
Download the correct version or else it will render your device useless. Version can be found on the back plate at botton right..

Sep 05, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

I just got my mp3 and i dont know how to get music the screen just says "welcome to recovery mode" wath do i do to get music???!!

In order to get it off the recovery screen, you need to go to Sandisk's website and download the Sansa Recovery Tool for the e200 series. Even if it doesn't "need" a recovery, you must use the Recovery Tool or it will stay stuck in Reocvery Mode.

-Tha Mp3 Doctor

Mar 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Listen to music

hello sir
You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

Feb 23, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Please help

hi alot of people have been having this problem what you need to do is put the mp3 player in recovery mode ill tell you how to do this in a minute ok.
But what you need to do first is go to the sandisk site nad download the latest firmware for your mp3 player now when you have put your mp3 player into recovery mode and downloaded the firmware when you select the firmware from your computer once its been downloaded it will talk you through the process of reinstalling the firmware.
So the best thing to do first is goto their site and download the latest firmware ok once you have done this then follow these instructions to put your mp3 into recovery mode this is how you do this ok only do this once you have the firmware downloaded to your computer.
1. with mp3 off push lock switch to lock position
2. hold down rec button on left hand side keep held down
3. whilst holding rec button down press on button untill it comes on.
It should now say recovery mode now try installing the latest firmware this should now have solved your problem if not let me know then i can assist you further ok

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 freezes!

This should take care of it;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 05, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Recovery Mode

Recovery Mode doesnt help if you dont load anything.

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 03, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e260 freeze

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 25, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database freezes

Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.

Jun 17, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...