HP OfficeJet 7110 All-In-One Thermal Printer Logo
Susan Horon Posted on Mar 23, 2007
Answered by a Fixya Expert

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HP 7110 All-in-one

Evertime I time the power on it says to open the cover and remove paper jam. There is not a paper jam. I open the cover and then it will print. Leaving the power on is not an option as it goes into power save mode and I have the same problem. Problem #2 - same printer. When I turn the power on the rollers make this awful grinding sound and I cannot see anything visible wrong inside. This could possibly be causing the paper jam problem too. Problem #3 - same printer. The legal portion of the printer and scanner have stopped working. Copies and prints letter size but not legal. I have to shrink it to fit the page. I have tried changing the modes etc.

  • Susan Horon Mar 23, 2007

    I took most of your advice, but prior to replacing the encoder trip, I cleaned it. Let me tell you it was filthy. Problem seems to be all gone. No more noise, no more jams. I did not try the legal size scanning or printing yet. I have a feeling that is a different problem. Thanks you saved me a whole lot of headache.


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  • Posted on Mar 23, 2007
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Joined: Jan 12, 2007

Sounds like the encoder strip needs to be replaced. the grinding sound is usually from this. get that changed first..then go into the setup, properties.

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Related Questions:


How do i remove the cover on the exit rollers to remove a jam

To remove a paper jam from the exit rollers of a printer, you'll typically need to access the jammed area by opening the printer's covers. Keep in mind that the process can vary depending on the printer model and brand. Here are general steps you can follow to remove the cover and access the exit rollers:
  1. Power Off the Printer: Before attempting to remove any jams or open the printer covers, make sure to turn off the printer and unplug it from the power source to avoid any risk of electrical shock.
  2. Open the Printer's Top Cover: Most printers have a top cover that can be easily lifted to access the internal components. Look for a latch or release button on the printer's top cover and gently lift it up to open.
  3. Locate the Jammed Paper: Once the top cover is open, carefully inspect the printer's internal area, especially around the exit rollers, for any visible jammed paper. If you find the jammed paper, gently grasp it and pull it out in the direction of paper movement to avoid damaging the printer.
  4. Check the Rear Cover (if applicable): Some printers have a rear cover or panel that allows access to the exit rollers and other internal components. If your printer has a rear cover, you may need to open it to clear the jam completely.
  5. Remove Paper Trays (if necessary): If the jammed paper extends into the paper trays, you may need to remove the trays to access and remove the jam more effectively.
  6. Clear Paper Path: Ensure that all remnants of the jammed paper are cleared from the printer's paper path. Check for any small pieces of paper that may have torn during the jam and remove them as well.
  7. Close the Covers: After you have successfully removed the jam, close all the printer covers securely. Make sure they are properly latched to ensure the printer functions correctly.
  8. Power On the Printer: Plug the printer back into the power source and turn it on. Perform a test print to verify that the paper jam issue has been resolved.

Paper jammed at this time error message show on control panel 13.05.00-Jam in top cover area open front covers and Transfer unit. Fuser is hot transfer unit can be easily damaged. Check left side of...

This error comes when media doesn't come to fuser delivery sencor with in the specified time it may be due to improper paper picking or fault in registration ***...
clean the paper feed rooler & registration *** path ur problem will resolve defin...........


Paper Jam 13.20 on HP 4015


Media stopped in the paper path during power on or when the top door was closed.


1. Open top cover and remove toner cartridge. Remove all media in the paper path, and then re-install toner then open and close the top cover.

2. Open read door and pinch blue latches on fuser and pull it out. Inspect the sensor flag for correct movement and any paper obstructions in the fuser rollers. Re-install fuser and Confirm rear door closure.

3. Remove tray 2 and confirm paper is not jammed in the pickup area. Confirm paper size adjusters in the tray are correctly set for paper being used. (Do not set back paper stop to ANY)

4. Replace any defective sensors or flags

Hope this helps. Please keep us updated and remember to rate this answer.



My 7110 all in one keeps saying their is a paper jam and to open cover and remove jam and press enter.

if there is no jam its the sensor inside that has malfuction or is dirty or has left over paper, I found by getting a printer maintence kit worked for 95 percent of my askers so you might want to look into that. If that does not work you need to replace the sensor.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620


Paper jam


Please follow all steps here:


Paper jam error

To solve the printing problem..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer. 


Constant yellow blinking light, no paper jam

I found this on the HP support site:

The power light is on, and the resume light is blinking.

c00109831.gifc01272271.gifc00109834.gif The printer might be waiting to complete a print job or to receive data from your computer.


Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.


  1. Remove the paper with fresh ink.
  2. Press the resume button.
The printer might be out of paper.


  1. Load paper in the paper tray.
  2. Press the resume button.
The printer might have a paper jam.


Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,


if the print carriage is stuck or making a grinding noise, then follow these steps.


  1. Lift the top cover of the printer.
  2. Turn the printer off and then on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
  4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
  5. Remove the print cartridges and close the top cover.
  6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
  7. Open the top cover, reinstall the print cartridges, and then close the top cover.
The printer may be ready to eject banner paper.


Press the resume button to eject the banner paper.

HP All in one 7110 powers up fine, printer roller is not working

Remove the rear axis door and then try to clean the rollers with a soft cotton cloth and then try to print again. The rollers might not work if there is any dust and pieces paper got struck in the rollers.

HP Officejet 7110

Try this:

Open door, disconnect power.
Move carriage to center by hand and ensure it IS latched.
Close door.
Reconnect power.

My paper keeps jamming

Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:
  1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
  2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
    • If under warranty, contact HP to obtain a replacement part.
    • Click How to buy on this page to order replacement parts.
  3. From the rear access door opening, gently pull the jammed paper free.
  4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
  5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
  6. Reconnect the power cord to the unit and turn the unit on.
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