Question about Ricoh Aficio CL2000N Laser Printer

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Printer spews black ink - especially on duplex

This happens when consumables are worn out, however, I just replaced consumables in December and haven't printed enough pages to exhaust the consumables again IMHO. -gtwhip

Posted by Gail Whipple on

  • 1 more comment 
  • Gail Whipple Mar 23, 2007

    My problem is not yet solved, but because of Noggin's added expertise, I am confirming my own suspicions: The Ricoh product is great, but the troubleshooting documentation is pretty bad. It is hard for small business owners like me who don't afford an expensive service contract to diagnose what might be the problem. Noggin is helping me narrow down my own technical thoughts. And s/he was way fast in responding as well as chasing down online resources I couldn't find.

  • Gail Whipple Mar 24, 2007

    Noggin, wanted you to know that the printer is working fine once it is not duplexing. I see that I have not replaced the waste bottle in awhile: Main reason, the printer has not told me to do so (It's programmed to tell you when everything runs out.). I am going to hold onto your insight until it starts acting up again or I have a lot to duplex. Thank you for your help. -gtwhip

  • model a Jun 02, 2008

    ricoh 1045P says that used toner bottle is full, but wear is it.

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Hi again - ref our live chat just to let you know i got the thread - manual link below; http://www.ricoh-usa.com/downloads/manuals/printers/cl2000.pdf Still waiting download, will get back to you soon.

Posted on Mar 22, 2007

  • 3 more comments 
  • Anonymous Mar 23, 2007

    Ok i have a possible solution - check the manual page 32 (pdf page 44) about the wate toner bottle - have you recently replaced / had it emptied?

    Check it has not got full as maybe your new toner cartridge has emptied a lot into it due to another issue

    Did you replace the intermediate transfer unit with the other consumables (page 78 / 90pdf)?

    If nothing new from this please post again - I am still reading. 733 pages taking a while - may have to be tomorrow sorry

    Hope better than nothing :)

  • Anonymous Mar 24, 2007

    I got nothing more from the manual - always first read is the best - found a bit more info though that sounds possibly useful:)

    I can't quite see it exactly in the drawings in the manual, but the hose that connects the waste toner bottle to where the toner is wasted looks like quite a circuitous route - if that was blocked - especially if the printer hadn't been used for a couple of days - you could get excess toner coming back into the printing part of the system. The only problem with tracking this sort of problem is that the toner is nasty stuff that will cause more health problems than it's worth. Be careful please.

    I think that's my best shot - post again and the guys that know might answer;

    PS I thought the manual wasn't bad considering the drivel you normally get - customer service though - I'll take your word for it.

    asta la proxima :)

  • Anonymous Mar 24, 2007

    pps

    He. Thankyou for not assuming though.

  • Anonymous Mar 24, 2007

    ppps

    Hasta

  • Anonymous Mar 24, 2007

    sorry - strained typing finger

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