My mp3 does not connect to my computer

You can charge the MP3 player by connecting the USB cable to the MP3 player and then plug it into the USB port of your computer.

Did you try connect to different USB ports?..Also if you use cable then use 'Y' cable to connect to PC.

One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

I format my mp4 through my computer & when the mp4 suddenly freeze, I just have to connect it to another USB cable to my computer & it'll start working again. Basically, you need 2 'USB cable' to interchange if your ASK mp4 start freezing.

you have to restart your iPod. press the middle/center button and the menu button for a few minutes

Hello Pookie34,

In general, most MP3 players are charged by connecting them to the USB port on your computer using the supplied programming cable. Make sure you are connecting the cable to a USB port on the computer itself and not a USB hub as most USB hubs do not have enough output power to charge your device.

Your MP3 player can also probably be charged by connecting it to an appropriate AC wall charger or automobile power cable. However, for most manufacturers these are optional accessories not normally included with the player.

Best Regards.
Ken
"Go Ahead. Use Us."

You can try this, but I was completely unable to get a similar model, the SA4111 to work on my computer using any method at all - this was not their best product:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=551,E=0000000000295096978,K=561,Sxi=19,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(20243),Kb=ww_english_add

It is easier to reformat the mp3 player. When the mp3 is plugged in to the PC, go to my computer, the double click the mp3 player there. You will see internal storage, right click that and click format. You will lose all the stuff on the mp3 player.