Question about Lexmark X6170 All-In-One InkJet Printer
My printer recently fed approx.20-30 pages(at once) and naturally jammed. I cleared the jam and managed to print one page, but now as soon as i switch on the printer it starts feeding paper and tells me to turn off power and press the clear button, sometimes it says error no communication with printer. I don't know what to do, I was told by lexmark support to trash it and get a new printer, do you have any other suggestions? Please help as i am a pensioner and try to get as much use of my appliances as i can, printer is only two years old, i had others that still worked alright after seven years. hope to hear from you soon. thanks zigy
You may have inadvertently damaged the paper sensor in which case it will need repairing, but sometimes it can just be a case of resetting the unit. Turn it off, unplug it, retry after all on again. Please post back i would love to beat thie cheeky printer xxx
Posted on Feb 10, 2008
Tips for a great answer:
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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