Paper jam i recived a fax and it comes up that i have a paper jam after about 2 hours of searching for the paper jammed in there i couldn't find any anywhere

Delete the fax and check paper tray rollers are cleaned. May be missing feeding which mean roller can't grab the paper and machine is expecting the paper to be at a certain point and does not see (Though sensors though out the paper route thru the machine so it thinks there is a paper jam) Also mite want o clear the memory (SRAM/DRAM) will lose one touches so make sure you have list backup

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

to clear document jam:
1 Open the front panel.
2 Carefully remove the jammed document.
3 Close the front panel firmly until it clicks
into place.

If the fax paper jams while you are receiving or printing, Remove jammed paper and press
Cancel appears in the message.

if the paper is jammed in the printing area
1 Remove the jammed paper by pulling it out
smoothly in the direction of the arrow as
shown.
If the paper tears when it is being removed
check to ensure that no small pieces have
been left inside the machine.
2 Press Cancel.
3 If this was a fax, reprint the fax. For more
information, see reprinting faxes on
page 29.

if the paper is jammed in the paper feed
area
1 Remove the jammed paper as shown.
If the paper tears when it is being
removed check to ensure that no small
pieces have been left inside the machine.
2 Reload new paper with the print side
facing toward you.
3 Press Cancel when finished.

Jams in the Document Tray
When a document jams or misfeeds in the Document Tray, CHECK 5100 are displayed on the LCD.
When CHECK 5100 is displayed
1 Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
2 After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray
If paper jams in the Multi-Purpose Tray, CLEAR PAPER JAM is displayed on the LCD.
1 Gently pull any jammed paper out of the fax as
shown, then press [Stop].
Pull it gently in either direction.
If you cannot pull the paper out, continue with the steps below.
2 Open the Printer Cover.
3 Gently remove the jammed paper inside the fax.
4 Press [Stop].
The fax returns to standby mode.

Try to clean the pick ADF with a piece of soft cloth wet with alcohol

Check the flux capacitor, those usually go out on brother faxes.
I just replaced mine last week, same problem.

The course of the problem could well be when you pulled the paper the wrong way out ot clear the jam. Open the machine and have a close look at the unerside of the flap. There should be a micro switch, which could well be desloged.

George

Sometimes the plain paper in the tray underneath upsets the whole machine.

Open up the top of the machine, as if you were going to change the toner cartridge. Pull out the cartridge carefully to mae sure that there is not a piece of paper jameed underneath. Replace the catridge and close the top of the machine. when you close the top 'door' the machine will make a noise as if it is resetting itself - the 'jam' display may or may not clear at this point. Next, pull out the paper tray. You will need to stoop down to look into the gap where the tray normally sits. If there is a piece of paper jammed at the back this will need to be carefully removed. If you pull it out make sure there a re no fragments left int he machine - you can check this by oepning out the piece of paper removed and see if there are any pieces missing.
Finally, if all is clear, replace the paper tray (it would be worth topping up your supply of paper as the 'jam' message sometimes comes up when the machine has a low paper supply.

Hope this helps.

please confirm that no foregin object droped inside like (stapler-pins)--confirm that paper jam switch in good condition and it is lever not broken and can move in free motion.-chek for small pieces of torn paper and clean the paper path.

If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

There are a few sensors in the paper path which can easilt dislodged when pulling paper to rapidly from unit. Check all sensor flags and make sure they are moving freely.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de