Video freezes when streaming to the internet

Hi folks: Just bought one of these cameras to try and so far it seems great - much better image quality than the wirless X-10 cameras I had been using. One issue has occurred. When using the active X over the internet to view the video the video seems to freeze about every 5 to 10 seconds - it usually comes back after another few seconds. (Freezing does not occur on my local network) Would I be correct to assume that this is an uplink problem? - i.e. upload capacity of my DSL line is not fast enough to accomodate the streaming video? I set the image to be 160 x 120, 15 fps and very high compresion - this seemed to help a bit. Is there anything else I should be doing (firmware version is 3.00 2005-11-16) Best regards, thanks for any suggestions you can offer... Dave Melnyk, Toronto, Canada

2 Answers

Anonymous

I'm having the same problem except ten times worse. I am positive it has to do with the router, because I had to mess with it to get my Windows Live messenger to work...

Are you connected through a router?

Posted on Jul 29, 2008

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Champion:

An expert who has answered 200 questions.
Expert
202 Answers

Dave, While of course it may be a capacity issue. Is the video smoother at different times of the day? or is it every 5-10 seconds no matter what time of day. It may be security software checking the stream. How is your firewall/router set? Do you have a designated port for the camera? Let me know if that helps at all. Good Luck, Tim

Posted on Mar 23, 2007

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1helpful

1answer

Can I use my Canon A540 PowerShot as a webcam for (up close) makeup tutorials?

You cannot. Your camera is far too sophisticated and its sensor produces high resolution images, so to hope it can produce low resolution 320 x240 images as streaming video is not realistic.

Read full answer

Mar 03, 2015 • Canon PowerShot A540 Digital Camera

0helpful

1answer

Streaming live video tv pauses choppy freezes

Wow? Lower screen resolution and try again.

Read full answer

Dec 09, 2012 • Computers & Internet

0helpful

1answer

Hi I have downloaded skype for my web camera but camera not working very well

You won't get a great call quality when you're on wireless, especially when there are other people using your network. You also want to make sure that you're not downloading anything or watching streaming video from youtube or hulu when you're on it as it will greatly reduce the quality of the call. You will see things such as choppy frame rate, frozen images, etc. Try and hard wire into your router if it's really bad, else try and wait for a time where nobody is using your network.

Read full answer

Mar 26, 2011 • Toshiba Computers & Internet

1helpful

1answer

A4tech webcam images always freezes when chatting in YM

try deleting your system cookies locate in control panel/ internet options/settings/ loacted under the web browser history. then view files tab and then choose select all from the edit tab at the top of the page then click on the file tab at the top beside the edit button and then click on delete. sometimes these cookies have trackers and adwares that interupt the video streaming and cause the problems your descibing.

Read full answer

Jul 07, 2009 • A4tech PK-7ma Flexi Webcam

3helpful

1answer

Streaming Video Freezes sound continues

Most streaming video run through flash media and you must set the feed setting in micromedia flash players to your download speed or it will be intermitiate it is security because virus and trace bugs can be encoded into flash media and tag your info evento the point of remote logging soo all you have to do is go to control panel and go to internet setting and allow the download in your sucurity setting that it .try it let me know what happens.

Read full answer

Mar 30, 2009 • Dell Latitude D620 Notebook

0helpful

1answer

Streaming Videos in Wide or Full Screen greatly Reduces Quality

Hi,

Try this fix..

Right click on the streaming video and go to settings.
Uncheck the option that says "Enable Hardware Acccelaration"

If it does not work then remove the current version of the flash player and download the latest version of flash player and adobe shockwave player.

www.adobe.com/products/flashplayer

Hope this helps..
Regards,
Anup

Read full answer

Mar 22, 2009 • HP Pavilion dv7-1130us laptop

0helpful

1answer

Hi there, i have a Sony DCR-HC30E PAL mini dv camera. I am trying to stream video from it onto the web ie video chat. I have tried via fire wire and usb. it is picking up the audio but not the video. I am...

Hi,
You could try VLC player to stream it online.

Works good for me :)

Read full answer

Dec 04, 2008 • Sony DCR-HC30E MiniDV Camcorder

0helpful

1answer

Logitec quickcam problems

Seems not a problem of your camera as the image it records of you is transmitted clearly to the folks you call. Maybe those people should get the same camera you use.

Or it their/your internet connection upload/download speed

Or it is skype - i use skype, but some of my friends move to MSN as they say it supports better quality experience of video chats

Read full answer

Sep 14, 2008 • Logitech Quickcam Chat Webcam

0helpful

1answer

Image freezes

My computer freezes every time I use my camera. What can I do?

Answer Normally if a camera freezes after a few seconds, it is related to the USB chipset you are running. Some chipsets do not have enough bandwidth to support a camera. Make sure you are plugging the camera directly into the computer while testing and unplug any other USB devices you may have except a keyboard or a mouse.
To resolve the issue, we recommend using the USB troubleshooting steps detailed in Troubleshooting USB Issues.
If you have the same issue but do not have the USB chipsets discussed in the document, please make sure you have the latest version of the Logitech camera software AND the latest version of DirectX.
You may also want to slow down the hardware acceleration. To do this, right click on the desktop and choose Properties. Click on Advanced/troubleshoot. Lower the hardware acceleration, apply any changes and try the camera again.
If you are running Windows XP, please make sure you have the latest sound card, video card and Windows XP updates. You can get the sound card and video card updates from the card manufacturers or PC manufacturers web site. You can get the Windows XP updates from Microsoft. With the release of any new operating system, we suggest that you check for updates to the operating system and hardware drivers. These updates can resolve many video streaming issues.

Read full answer

Mar 22, 2008 • Logitech Webcam

0helpful

4answers

Poor Video Quality

My capture software defaults to capture specs of 720x480x32 at 29.97 frames per second. It previews video at 360x240x32 at 29.97 fps. What resolution is your capture operating at? How about the camera?

Read full answer

Sep 13, 2005 • Sony Handycam DCR-TRV33 Mini DV Digital...