Rca tv
Model; F366884X1
s/n 017231346
Purchased 3-10-2001
Mfg date 2000
36"
ID IV371-433072F 51733
Cable co: Time Warner
I had no problem until 2 weeks ago, have always been able to receive guide plus listings from the cable co.
I called TimeWarner Cable tech support, and the solution is to unplug the power to the box, after 1 min plug back in, let the box reboot, and PRESTO, this time around, the guide should be working.
Note--this is a solution for the problem of online guide that is showing No Data in the boxes, but is bringing up the grid of times/channels/date.
If you can't get the Guide at all, I don't know if this solution works.
Good luck.
2-Way Gold-Plated Bidirectional Splitter
Model: 15-2587 | Catalog #: 15-2587 746 views
Usually answered in minutes!
It says no listing on ever channel...
I have the same problem, The Guide Plus screen says " there is no data for this screen." This has happened before that were solved by complaints to Time Warner. I am tired of doing this and will look for for options to replace TWcable.
My Guide Plus ID: TAF879-13395TF-2156
Same problem here; it started again several weeks ago. Time Warner rep blames it on my wiring/gear, which is complete BS. This has happened on occasions before (to everyone in our town that uses the Time Warner analog cable service) and TWC has fixed the problem each time. This time, however, they seem to be sticking to their guns. I have called them multiple times and got different reps. The one consistent theme is that they say it is not a service they provide so now they cannot fix it. I could be wrong, but I believe TWC is blocking the communication required for these services to work properly.
we have 2 RCA tv's that quit showing any listings "no data" started loosing the listings a couple weeks ago and now they are gone all together. have no idea who/where to call/write to inquire about it.
Same problem here. Called Time warner and they gave me the same BS about it not being a service or something they provide. Did not seem to phase the rep when I told her I have not had problems for about 8 years but the service quite some time in October 2008 for me. The rep I talked to made tried two different "Resolution specialists" and none of them have claimed to ever hear about it. When I asked if there was someone else that I could talk to that would know about this the answer came back that the resolution specialist was very experianced and had "2 Years" with the company and they have never heard of such a thing. Can you imagine that? 2 whole years? I tried everything to get it going again on my own with no luck. Guess it's time to switch to satelite.
I have the same problem EXCEPT it only happens on one TV but not the other, also on the same cable coming into our apt. And last night, the Guide actually showed infomation about shows, but today it seems to be gone, again only on one of the two TVs in our house. So go figure!
I think it must be some button, or something, on the box or remote that somehow blocks out the info.
I will call customer service on Jan 2nd.
NYC-2-cents
My listing disappeared about a month ago, too. I called our cable service, technician came out & checked everything, did setup again (which I had already done several times) and he said he didn't know what else to do. It's still not working and I don't know what to do.
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