At first, the printer said I had a paper jam. Found a mini piece of paper in the rollers which I removed. Then, the carriage jam notice came up. Have been trying to fix it for days and days now, using all of the suggestions of people with the same announcement and also going through all of the HP support site. The ink cartridges are stuck on the left hand side and don't move at all. Appreciate any additional help. Thanks.
It will be stuck in roller cleaner mode, that is mechanical. the only real way is to push it thether over to the left. with the power off the printer, then close the compartments and turn on the printer it can take 2 o3 goes as it will try to move it right. you have to get it off the clip that is holding it there. the cartridge is held in place to stop it moving while the roller is cleared.
SOURCE: will not print / cartridges will not move back and forth
I had this happen to me the other night and I had to restart the printer to get the print job out of the que. You could try that.
While it's restarting, unplug the power cord and the usb cable. That should reset it.
SOURCE: carriage cradle stuck on right side!
Carriage system is broken. Uneconomical to repair. Sorry
SOURCE: hp 2355 all in one error message
Hi,
open the rear access door and clean the rollers with a cloth, dam it with little water and unplug the machine and press and hold the ON button for 1 min and release the button and plug in the power cord, it should resolve the issue.
Regards,
raj_p5983
SOURCE: It starts printing, then stops, the printer cartrige is jammed
Try emoving the duplex cartridge on the back (return printer to it's original configuration) and try printing. If the printer prints OK, then re-attach the duplexer checking for anything that could interfere with the print cartridge.
If the printer doesn't print, then I suspect something has fell into the printer and is creating enough resistance for the printer to detect and report. Turn the printer off, Remove all the cables from it. Try inverting the printer and gently shake it to see if anything falls out that could be jamming the printer cartridge.
SOURCE: Carriage Jam
If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.
Follow the steps for fix HP Printer Carriage Jam
http://www.fixya.com/support/t6088190-hp_7400_displays
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