Question about Epson Stylus CX7800 All-In-One InkJet Printer

Epson all in one (printer/scanner)

I can print fine but when i want to make a copy or scan something it doesn't work it just say error.

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Michel Smith

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1,218 Answers

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

http://www.fixya.com/support/t5192341-epson_photo_1400_paper_feed_ink

Posted on Oct 04, 2010

Anonymous

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Master
944 Answers

Here is the link for all the documentation, troubleshooting and drivers for your printer. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=58773&prodoid=56291070&infoType=Downloads&platform=Windows If you go through the troubleshooting guide, hopefully you will find an answer - with the info you gave I had no luck, but the procedure is quite detailed, so you may have more idea what answers to give. The next thing to try is to uninstall and reinstall the drivers - on the link above you can download the latest versions. This ,may solve the problem and is simple enough to do (ask for more help if you have trouble with this procedure). The only other thing that maybe worth doing is to give the whole machine a gentle shake just in case the scanner carriage mechanism is somehow jammed - sometimes a shake or a slap can free this. Hope this helps, if not please post again :)

Epson Stylus CX7800 All in One Printer

epson.com

This link provides access to Drivers...

Posted on Mar 22, 2007

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I received an Error Code 0x97 on my Epson 7620, how do I fix this?

These codes can be indicative of a faulty sensor or damaged part.

But let's try this:

I have had similar issues with my MACs and HP printers, however I have often fixed the problem by re-installing the printer software and/or deleted the printer from the printer list in system preferences.
If you have the Epson disc fine...if not, the OS should be able to "find" it for you via the internet. try re-installing the printer software.
BUT you say that the scanner works via the computer.
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1 Suggested Answer

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