- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try it with a few clothes placed along the outer walls of the drum. It has a sensor that will try to balance the load before going up to full speed but if there are no clothes or weight in the drum, it won’t start.
Hit the power button until there is NO display . Unplug and wait a minimum of 30 seconds , plug back in and within 30 seconds hit SIGNAL button then DELAY START button then SIGNAL button again then DELAY START button again. door should lock and display t01 It is now in test mode . There are 14 different test it can run through in this mode , but all we are trying to do is check for error codes now and maybe get you back to normal, So turn the knob one click clockwise and hit the START/PAUSE button and see if any error codes come up. To exit the diagnostic mode - hit signal button then delay start button then signal button then delay start button and you are out of service test mode and back to normal. Post any error codes.
I had the same problem. The manual is useless and hitting the pase/reset button did nothing for me. The wife called the help line and they said they would be out on Monday at $75.00 to check it out. Oh, but the good part is that the $75.00 would go towards the part (if needed). If you forget to turn the water on, and the washer stops working, it seems that it should be smart enough to shut off and continue working when water is put back on.
Anyway, knowing that nothing was broken I decided to pull off the cover. Disconnect the power cord 1st. You ill need a "star" type screwdriver (its a 6 pointed tip). Probably a couple dollars at the local hardware dept. Take the 3 screws off located on the back/top of the cover. Slide the cove back & then pull it off. I then plugged the washer back in. Same humming noise & still locked. I pulled off the connector labeled "D P 21". It is located near the middle of the CPU box and it has 2 black wires coming out from it. You should have the humming noise stop. Wait a few minutes to see if the washer shuts down. If it does then the door will be unlocked. I then had the wife start a new cycle and all is well.
*Note: If you unplug D P 21 and after a few minutes it still doesn't shut off, try pressing the reset button twice and wait again.
Sears can now kiss my **** for wanting to charge me $75.00 for something that was never broken!